I have redeem my Minecraft McDonalds code, but i wont give the grimace skin

Hello Imperial_,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

Sorry to hear you're having trouble with your skin. Can you please sign in here and check if your Grimace skin is listed as redeemed? https://account.microsoft.com/billing/orders

It should be under Marketplace > My Content > Skins. If it won't show up, you may have you contact Minecraft support so they can check. https://help.minecraft.net/hc/en-us/request/new...

For your reference https://help.minecraft.net/hc/en-us/articles/31...

I hope this helps. Please let me know if you have any more questions or concerns about this.

Regards,

Belle

Hi, I have bought a mcdonalds 2,500 point minecraft deal that gets me a whole bunch of skins. I have redeemed the code on Minecraft.net/mcdonalds but it hasn't shown up in my account?

Just wondering if there is any specific way to get skins?

I also accidentally bought it twice & have redeemed both codes but still nothing in my account.

Unless maybe I'm looking in the wrong place for the items in minecraft bedrock?

Here is a list of the items:

Birdie Wings

Soda Potion

Burger Crystal

Small Burger Bud

Medium Burger Bud

Burger Cluster

Grimace Shake

Big Mac

McNuggets

French Fries

Nether Flame Sauce

Golden Box

Fry Pack

Spatula

McDonald's Crew Hat

McDonald's Crew Apron

Ronald McDonald Painting

Grimace Painting

Birdie Painting

Hamburglar Painting

Big Mac Cube

Hamburglar Golem

Zombie Hamburglar

Birdie Chicken

Grimace Egg

Thanks

Hello, this is Ahmed!

I'm sorry to hear you're having trouble with your redeemed code and not receiving the rewards, if you have redeemed your code through Microsoft website, you can always check the status from your Microsoft account and move to Order History.

For any further assistance, it is recommended to seek support from the following link.

Hi there! This is Virginia O.

I understand that you want to know if you can use the McDonald's Skin for Minecraft Java Edition.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

To set your expectations properly, the McDonald's Minecraft skin cannot be used in the Java Edition of the game because the McDonald's skin promotion is exclusively for the Bedrock Edition of Minecraft.

You will need to use the Minecraft: Bedrock Edition to access and equip the McDonald's skin.

Thank you for your cooperation.

Hello Finn,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

Sorry to hear you're having trouble. Can you confirm how long has it been since you redeemed the Grimace skin? As long as you see the skin on your order history (https://account.microsoft.com/billing/orders) then it should show up on your inventory.

If you haven't done it yet, please do try signing out your Microsoft account then sign back in. Then, go to Marketplace > My Content > Skins. You can try to set the filter to "Newest first" so that your new skins will show up first.

You can also try to clear the Marketplace cache to see if that will help. Go to Settings > Storage > Clear Marketplace Cache. After this, restart the game and please check if the skin will still not show up.

For your reference https://help.minecraft.net/hc/en-us/articles/36...

I will be awaiting your response.

Regards,

Belle

Hello Kobi,

I'm an Independent Advisor. Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

I'm sorry to hear you're having issue with your Minecraft McDonald's skins. Can you please confirm which skin did you redeem? Please try to check if your skin is listed in this link https://account.microsoft.com/billing/orders

If it is listed in there, please try to sign out your Microsoft account from Minecraft then sign back in. Then go to Marketplace > My Library / My Content > Skins.

If you redeemed Fry Helmet, please go to Dressing Room > Character Creator > Style > Headwear.

For your reference https://help.minecraft.net/hc/en-us/articles/44...

I will be awaiting your response.

Regards,

Belle