I have purchased pro tour 2k23 on disc, but the installation stops, I have tried all the...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Kindly try installing the game digitally by following the steps below:

1. Cancel the installation and remove the disc.

2. Perform a powercycle on your console.

​​​A. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

B. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

3. Launch Xbox app on your phone and search for the game.

4. Click the game and choose "Download to Console"

5. Wait for the game to install completely before inserting the disc to play it.

Ok thanks, I will try this tonight...

You're welcome and that would be great.

Joseph, can you help me? I purchased PGA Tour 2K23 for XBOX One.

I then bought a Xbox Series X console. Can my game be upgraded to Series X so I can play it on the new console with better graphics etc. Thanks.

Cheers for the suggestion.

I’ve disconnected the external drive and done a full reset deleting all apps and games. Even with a completely clean system installing straight onto the internal disc it’s installing apps, store, console updates fine but anything from ‘games’ just come up
as installation stopped immediately.

I’ve just done it and tried an old game i’d purchased as the first thing to try and download and install and immediately ‘Installation stopped’. So it isn’t Pro Evolution Soccer it’s anything from ‘Games’

Other apps like Netflix install perfectly so it doesn’t make sense that the hard drive is corrupted.