I have purchased credits for gta and the credits don't appear on my screen

Discus and support I have purchased credits for gta and the credits don't appear on my screen in XBoX Games and Apps to solve the problem; Just bought credits for gta but they don't appear on my screen 36d77fb1-ec02-4eb7-bd24-fd405d27c25d Discussion in 'XBoX Games and Apps' started by dewi hughes, Apr 22, 2023.

  1. dewi hughes
    dewi hughes Guest

    I have purchased credits for gta and the credits don't appear on my screen


    Just bought credits for gta but they don't appear on my screen

    :)
     
    dewi hughes, Apr 22, 2023
    #1
  2. Francia J. Win User

    I have purchased credits for gta and the credits don't appear on my screen

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    We need to make sure that the in-game currency is successfully purchased under the account that you're using, please follow the steps below:

    "Go to Profile & system > Settings > Account > Payment & billing > Order History"

    https://support.xbox.com/en-US/help/subscriptio...

    Once confirmed that it is purchased under the correct account, for cases like this what we initially need to do is quit the game and perform power cycle in that way once you launch the game your in-game data will just re-sync.

    Kindly quit the game and follow the steps below before you re-launch the game.

    ​​​

    "POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​"
  3. dewi hughes Win User

    I have purchased credits for gta and the credits don't appear on my screen

    There is one for 11.99 and one for 3.19
  4. dewi hughes Win User

    I have purchased credits for gta and the credits don't appear on my screen

    Both purchases are playable on series x/s and one s
  5. Francia J. Win User

    I have purchased credits for gta and the credits don't appear on my screen

    That's great to know. Please visit https://account.microsoft.com/billing/orders and then click the game icon for the game currencies, you will be directed to the product page, scroll down a bit then check for which console the currency is for, if it's the same as the console that you have.
  6. Francia J. Win User

    I have purchased credits for gta and the credits don't appear on my screen

    Can you please share the link here for the purchases? Follow the same steps here:

    "https://account.microsoft.com/billing/orders and then click the game icon for the game currencies, you will be directed to the product page, copy and paste the link here"
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I have purchased credits for gta and the credits don't appear on my screen

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