I have purchased a d played diablo 4 this year. I uninstalled it recently and now want to...

Discus and support I have purchased a d played diablo 4 this year. I uninstalled it recently and now want to... in XBoX Games and Apps to solve the problem; As the title says. I have digitally bought and played diablo 4 this year. I completed it. I uninstalled as I wasn't using and now wish to return. The... Discussion in 'XBoX Games and Apps' started by Liamo2211, Dec 19, 2023.

  1. Liamo2211
    Liamo2211 Guest

    I have purchased a d played diablo 4 this year. I uninstalled it recently and now want to...


    As the title says. I have digitally bought and played diablo 4 this year. I completed it. I uninstalled as I wasn't using and now wish to return. The Microsoft store is asking me to pay again?!

    Any suggestions?

    :)
     
    Liamo2211, Dec 19, 2023
    #1
  2. Darhyl Amizola Win User

    I have purchased a d played diablo 4 this year. I uninstalled it recently and now want to re install the game. It is asking me to pay for the game again for some reason. Please help !

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Diablo 4 game purchase.

    Based on your description, kindly confirm if the purchase is showing up on your account by signing on to account.microsoft.com > payment and billing > order history > select the date of range when you purchased Diablo 4.

    If the game is showing up under your order history, kindly try to perform the following workarounds according to the official Xbox website: https://support.xbox.com/en-US/help/games-apps/troubleshooting/game-issues-solution

    "Remove your account, power cycle, and re-add your account:

    Here's how to remove your account:

    > Press the Xbox button  to open the guide.
    > Select Profile & system > Settings > Account > Remove accounts.
    > Select the account that you want to remove, and then select Remove to confirm.

    Power Cycle:

    > Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    > Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    Then re-add your account.

    Press the Xbox button  to open the guide.
    Select Profile & System > Add or switch > Add new.
    Enter the email address for the Microsoft account that you want to add, and then select Enter.

    Note: Make sure that you do not select Get a new account unless you want to create a new Microsoft account.

    Enter the password for your Microsoft account, and then select Enter.
    Review the Microsoft Service Agreement and Privacy Statement, and then select I Accept.
    Follow the steps to configure your Sign-In, security & PIN preferences to finish adding your profile to the console."

    Then check if you will be able to install the game again from Microsoft Store.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. BarrelBurrito01 Win User

    Are you looking forward to Diablo 4? After you watch this story trailer I would be surprised if you're not 😉

    I'm not really too big into diablo but every now and then I get the urge to play. Like with diablo 3, I will more than likely wait for diablo 4 to get knocked down to about $15 before I buy it. Diablo games are kind of easy but like I said, sometimes
    I just have to play.
  4. R1CH5TER Win User

    Diablo 2 as an Xbox One arcade game, would you buy it?

    Its something I would be interested in but wouldn't buy it at the moment not played Diablo 3 yet and still have a few games I haven't got around too like fallout 4. Diablo 2 would be a potential future purchase though
  5. MoshedBrotatoe Win User

    Confirmed: Diablo 3 coming to Consoles

    Sweet, I cant finally try a Diablo game now :D
  6. Big Red Husker Win User

    Confirmed: Diablo 3 coming to Consoles

    This is awesome. love diablo and as much as I want to play it on pc. I will settle on the console version. I don't want to upgrade my pc. my computer is 7 years old now still running xp and still runs fine. I maintain it very well.
Thema:

I have purchased a d played diablo 4 this year. I uninstalled it recently and now want to...

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