I have paid twice for Minecraft because your system did not recognise my Mojang purchase

Discus and support I have paid twice for Minecraft because your system did not recognise my Mojang purchase in XBoX Accessibility to solve the problem; I just paid for Minecraft despite buying it two years ago from Mojang because your migration to microsoft did not work and wasnt recognised for my... Discussion in 'XBoX Accessibility' started by Ryan031981, Jun 29, 2022.

  1. Ryan031981
    Ryan031981 Guest

    I have paid twice for Minecraft because your system did not recognise my Mojang purchase


    I just paid for Minecraft despite buying it two years ago from Mojang because your migration to microsoft did not work and wasnt recognised for my account.

    :)
     
    Ryan031981, Jun 29, 2022
    #1
  2. Megan Sunga Win User

    Can't access my Minecraft account on new PC

    I can log in into my Minecraft account- and all it does is recreate the problem, the steps do not help.

    My Minecraft java edition is not linked anymore. it was linked when i migrated it for years, and the system decided to remove the link . I can not log in with my Mojang account because you(Minecraft) have deactivated it since i migrated to Microsoft.

    Please make Minecraft Java edition available for my account. I already purchased it

    I am not trying to play the xbox version because i didn't buy the Xbox version.

    Fix the problem you guys made. I paid for the game already.
  3. Francia J. Win User

    I bought Minecraft Java edition for windows 10 from Microsoft Store but library it is showing that you don't have any game purchase .

    Did you purchase it on Microsoft Store/Microsoft Website or Mojang's website?

    Because on Microsoft Store, there is no Minecraft Java Edition, it is available on Mojang's website.
  4. «C«T Win User

    Minecraft account

    Hello,

    Have a few questions here:

    • Where did you "buy a minecraft account"? Do you mean you purchased the game?
    • Did you purchase Minecraft through Mojang or Microsoft?
    • Which version of Minecraft did you buy? Java or Bedrock?
    • Are you on PC, Xbox, or another platform?
    • Are you having issues logging into the Mojang account or the Microsoft account?
    Thanks,

    XBF John
    Yes, I purchased the game through Microsoft, Java edition. I originally had it on PC but as of recent (since June) my MacBook. I can log into the Microsoft account, but the issue is that it isn't linked to my Minecraft account, for whatever reason. I can't get any use from the mojang site or anything because I got the game through Microsoft, but logging In with aforementioned account only logs in my Microsoft. So it doesn't allow me to actually get in.
  5. Lucas Lauer Win User

    Minecraft Account was stolen, customer service is not helping

    If you do not have a purchase proof, there is no way to get Minecraft back. I say this because since you purchased it using a Mojang account, Mojang is responsible for your game license. And since you cannot prove you own the game, Mojang will not give you the game license back. I'm really sorry about this.

    And if you can sign in to the Minecraft website with your old Mojang account, the account has not been migrated.
  6. Florian v1.0.3.5 Win User

    cant log in to Minecraft Dungeons

    I dont have the game on my computer because i have purchased it from the Mojang website and i have it in the minecraft launcher and not as a separate game
Thema:

I have paid twice for Minecraft because your system did not recognise my Mojang purchase

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