​I have over 25,000 Credits​ but they haven't​ deposit​ to my account like 2 months now

Discus and support ​I have over 25,000 Credits​ but they haven't​ deposit​ to my account like 2 months now in XBoX Rewards & Social to solve the problem; I have over 25,000 Credits but they haven't deposit to my account like 2 months now any help please ed0f880d-1bc0-4cab-899d-a21706d1a55c Discussion in 'XBoX Rewards & Social' started by MohamedReeda, Apr 2, 2018.

  1. MohamedReeda
    MohamedReeda Guest

    ​I have over 25,000 Credits​ but they haven't​ deposit​ to my account like 2 months now


    I have over 25,000 Credits but they haven't deposit to my account like 2 months now any help please

    :)
     
    MohamedReeda, Apr 2, 2018
    #1
  2. MohamedReeda
    MohamedReeda Guest
    ​I have over 25,000 Credits​ but they haven't​ deposit​ to my account like 3 months now!!

    I have over 25,000 Credits but they haven't deposit to my account like 3 months now any help please ? whats the problem!
     
    MohamedReeda, Apr 2, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    ​I have over 25,000 Credits​ but they haven't​ deposit​ to my account like 3 months now!!

    Hello MohamedReeda,

    Since you do not have a Microsoft Payment Account for us to deposit currency into, we cannot complete a deposit. We can only deposit into Microsoft Payment Accounts. We cannot deposit into other payment accounts like Credit Cards or PayPal accounts. This
    is mentioned in the FAQ:

    How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?

    In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
    you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.
     
    XBLRewards8, Apr 2, 2018
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    ​I have over 25,000 Credits​ but they haven't​ deposit​ to my account like 2 months now

    Hi MohamedReeda. Since we are unable to deposit to a credit card on file, per our FAQ:

    How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?

    In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account, you simply need to redeem an Xbox gift card, a Microsoft Points
    card, or a Microsoft Points code with your Microsoft account to begin your account transition.
     
    XBLRewards3, Apr 2, 2018
    #4
  5. XBLRewards3 Win User

    ​I have over 25,000 Credits​ but they haven't​ deposit​ to my account like 2 months now

    Hi MohamedReeda. Since we are unable to deposit to a credit card on file, per our FAQ:

    How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?

    In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account, you simply need to redeem an Xbox gift card, a Microsoft Points
    card, or a Microsoft Points code with your Microsoft account to begin your account transition.
  6. XBLRewards8 Win User

    ​I have over 25,000 Credits​ but they haven't​ deposit​ to my account like 3 months now!!

    Hello MohamedReeda,

    Since you do not have a Microsoft Payment Account for us to deposit currency into, we cannot complete a deposit. We can only deposit into Microsoft Payment Accounts. We cannot deposit into other payment accounts like Credit Cards or PayPal accounts. This
    is mentioned in the FAQ:

    How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?

    In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
    you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.
  7. Smwutches Win User

    Help! My points didn’t deposit into my account

    Credits are scheduled for deposit based on when you get to 5,000 pending. If you earned the 25,000 between the 15th and 30th, they would be scheduled to deposit around the 15th of this month.
  8. Smwutches Win User

    Having trouble with rewards on Xbox live rewards..

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 credits pending. They haven't been deposited yet because you haven't reached that point. Since you do have over 1,000 credits, you can request a deposit on the
    MyRewards section of the site and they will be deposited on the date listed on the site at the time that you make the request.
  9. greenmonty97 Win User

    Help! My points didn’t deposit into my account

    Credits are scheduled for deposit based on when you get to 5,000 pending. If you earned the 25,000 between the 15th and 30th, they would be scheduled to deposit around the 15th of this month.
    I earned the points before the 30th of last month though shouldn’t they be deposited? And is there anyway to get them to go through sooner? It’s not giving me the option
Thema:

​I have over 25,000 Credits​ but they haven't​ deposit​ to my account like 2 months now

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