I have not received my15000 points for preordering

Discus and support I have not received my15000 points for preordering in XBoX Rewards & Social to solve the problem; I have clearly preordered three titles as part of the rewards program games on demand and still haven't been credited the points as well as I... Discussion in 'XBoX Rewards & Social' started by JohnStryker184, Dec 9, 2016.

  1. JohnStryker184
    JohnStryker184 Guest

    I have not received my15000 points for preordering


    I have clearly preordered three titles as part of the rewards program games on demand and still haven't been credited the points as well as I preordered dead rising 4 and final fantasy 15 but its not showing I preordered those titles.

    :)
     
    JohnStryker184, Dec 9, 2016
    #1
  2. x HATEFUL x
    x HATEFUL x Guest
    Preorder credits

    Have not received my 15,000 points for preordering battlefield 1. Please help
     
    x HATEFUL x, Dec 9, 2016
    #2
  3. Zeig-9990263C-0BEE-42FD-8963-8620C458F4D4
    Zeig-9990263C-0BEE-42FD-8963-8620C458F4D4 Guest
    Destiny 2 Preorder Reward Points Missing

    I have not yet received my reward points from preordering Destiny 2 from the xbox store. Can you please assist?
     
    Zeig-9990263C-0BEE-42FD-8963-8620C458F4D4, Dec 9, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    I have not received my15000 points for preordering

    Hello JohnStryker,

    Since your purchase was made on the release date for Final Fantasy, it did not award a punch. Since your purchase was close to the release date, we will manually award a punch, but please note that only pre-orders are eligible for this offer. Currently,
    the webpage is only set up to display your purchases of standard editions of games, which is why your Dead Rising purchase awarded a punch but is not marked as pre-ordered. Your purchase of Final Fantasy is not marked as pre-ordered for similar reasons.
     
    XBLRewards8, Dec 12, 2016
    #4
  5. XBLRewards8 Win User

    I have not received my15000 points for preordering

    Hello JohnStryker,

    Since your purchase was made on the release date for Final Fantasy, it did not award a punch. Since your purchase was close to the release date, we will manually award a punch, but please note that only pre-orders are eligible for this offer. Currently,
    the webpage is only set up to display your purchases of standard editions of games, which is why your Dead Rising purchase awarded a punch but is not marked as pre-ordered. Your purchase of Final Fantasy is not marked as pre-ordered for similar reasons.
  6. Ricardo Lechuga Win User

    Microsoft rewards

    Hi Deepkyo! My name is Ricardo an independent advisor ready to help you with this situation!

    If it's for preorder, usually you will receive the points after the game release, if it's not a preorder you receive the points in a 48 hours period window
  7. spiman1222 Win User

    Micro store preorder bonus

    I preordered the disc and I haven't received my Banjo Kazooie code or my 15,000 rewards points yet
  8. Si Ozzman Win User

    Credits for new console purchase

    There are no offers to receive credits for preordering consoles.
    Thanks, thought I'd read somewhere that purchases from the store receive points but I must be wrong

    Cheers!
  9. VampireDemitri Win User

    PRE-ORDER PUNCHCARD MISSION NOT REGISTERING MY PRE-ORDERED GAMES HOW DO I GET MY POINTS

    I'm having the same issue. Preordered Skyrim, Final Fantasy XV, and Dead Rising 4. They all say "you preordered", but only have two punches and I have not received the rewards points. I tried to contact support but they said all we could do was post the
    issue in the forum to bring it to their attention. I hope they resolve this quickly 15,000 rewards points are a lot to loose over a bug/glitch in the system.
Thema:

I have not received my15000 points for preordering

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