I have not received my v-bucks code

hello I bought the offer the offer of the xbox live gold for 10 dollars through a technical support operator of xbox for an inconvenience that had already passed the 2 weeks and even then I have not been given the code for the v-bucks

This is within a month that the code get sent directly via message to your gamertag, There might be delays due to alot of people are doing for the holidays ect. If it doesn't appear within a month contact xbox support about it.

You will receive it by XBL message 2 weeks after your purchase with the agent. But that sounds like a month of Xbox Live Gold not the promotion. Please check your Order
history to ensure the right purchase was made.

Also keep in mind that you may not have been eligible for the promotion. It's for new accounts or accounts with no history of Xbox Live from a certain date.

Hey there Justin!

Sorry to hear that you're dealing with this issue trying to get your V-bucks.

We have another thread here through which you can voice any concerns or issues here at

Did not receive promotional V-bucks though you should receive them by the end of the year.

Hope this information was helpful!

Have a great one!

Have you checked your Order history like I asked? I believe the promotion was more than $10, it's possible that you misunderstood or they selected the wrong one. Please check your Order
history and let us know.