I have not received my Quantum Break promotional codes from preordering

Sodeepop · Apr 17, 2016

I preordered Quantum Break the night before release and I have not received my Windows 10 code and Alan Wake codes.

:)

miltonlnm · Apr 17, 2016

Não recebi os códigos promocionais da pré-venda do Quantum Break/I have not received the promotional code of Quantum Break pre-sales

Não recebi os códigos promocionais da pré-venda do Quantum Break/I have not received the promotional code of Quantum Break pre-sales

JokersUAV · Apr 17, 2016

No Codes for Alan Wake or windows 10 copy.

I have not recived any promotional codes for preordering Quantum Break. This is the same as every game I buy from microsoft. I always need to contact support. Please correct this immediately.

Thank you

bowski477 · Apr 17, 2016

Hey there, Support is investigating the issue with users not receiving their pre-order content from pre-ordering Quantum Break. All eligible users will receive an Xbox Live message with further information.

Sorry for the frustrations. Official forum support will return on Monday.

Misses Quinzel · Nov 3, 2018

Hey, Tizzie! As bowski said, we're currently investigating what is going on. All eligible users will receive an Xbox Live message with more information. Thanks!

ItzMiahBabeh

I have also not receive my Alan wake code for preordering quantum break, I've receive alan wake American nightmare only

SaneEquation5

Please read carefully. Here's the link:
support.xbox.com/.../quantum-break-preorder

"If you pre-ordered Quantum Break via the Xbox Store (not from a retailer), you’ll receive codes that allow you to play additional content."

SolFyre

I received my Quantum Break download, however I never got the Alan Wake codes for preordering QB

s0ad24

Preordered Quantum Break april 4th and stil havent received my codes for Alan Wake and QB for PC.

Alann509

Codes are given in waves from 04/05/2016. You need to wait 7-10 work days to receive it in your Xbox message center.

support.xbox.com/.../quantum-break-preorder

I have not received my Quantum Break promotional codes from preordering