I have not received my Gears of War codes.

Hello.

It's been 20 days since I bought and first played the Gears of War Ultimate Edition game on my Xbox one. I bought it knowing that if I played it before December 31th, I would receive the codes for Gears of War 1, 2, 3 and Judgment by xbox one message, that
was basically one of the mains reasons I got interested in the game in ther first place.

I read that they are being sent by batches, but it has been more than 20 days and my codes still haven't been sent. I'm posting here becouse a few days ago I spoke to a costumer support person, who told me to post my case here, as the Gears of War team would
probably solve it, and that's what I'm doing. I'm just a little bit worried as december has ended, and the promotion should be done by now.

I just hope soemone can help me here, and that my codes are sent soon, as I really want to play the games.

Thank you, and happy new year, everyone.

Yours,

Manuel.

:)

 

I have had the gears of war 4 limited edition console got on the 6 of October and it's been a month

I bought my gears of war4 limited edition console and still have not received my codes for the gears of war collection and I even pre ordered it as well so why have I not received my codes. Never got a message or email with the codes

 

Gears of War Ultimate promotion question...

why have I not received my gears of war codes when I bought the new gears?