I have not received my Fallout 3 promotion code.

I was not able to receive the Fallout 3 code yet and you have ordered the Fallout 4 Digital Deluxe Bundle. can anyone help?

:)

 

Never received Fallout 3 code

Promotion name - Free fallout 3 code with purchase of fallout 4

Purchase date - November 9th 2015

I have not received my code.

 

Haven't Recieved Fallout 3 Code w/ Digital Preorder of Fallout 4

Promotion Name: “Free Fallout 3 code with digital purchase of Fallout 4”

Purchase Date: 10/22/2015

I have not received my Fallout 3 code after 10 calendar days.

 

Hi there!

Firstly, please make sure you have reviewed the terms and conditions of this offer at the very bottom of this page: www.xbox.com/.../fallout-4 to make sure that you are eligible to receive a code for Fallout 4.

Secondly, it is quite possible that the message was sent to you but has since expired since all Xbox Live messages expire after 28 days.

If that is the case, a member of the Xbox Support staff will be along soon and they may be able to retrieve your code.

If you were never sent the code, and believe you should have received it, it may have just been a glitch and again, Xbox Support will be along to lend a hand.

I hope this helps you today!

-

 

I pre-order and purchased Fallout 4 on 11/07/15 for my Xbox One but did not receive my redemption code for Fallout 3. I have been in contact with Microsoft via chat a few times for this matter. I have a reference # [Mod Removed]. yesterday
my Microsoft chat session ended with a link to come here to have my issue resolved. I'm starting to feel like I'm getting the run around. I spent almost $100.00 over 12 days ago for this bundle and have not received what I paid for. please resolve this issue
asap.

 

Sorry you feel that way. A member of the Xbox Support staff will comment here soon with more information about your code.

-

 

Also havent recieved my code after ten days

 

Hi there HDz gunslinger,

Can I please ask that you create your own thread so that the Xbox Support team can give you a more personalised response. It also makes it easier for them to manage, giving you a quicker response time.

Thank you

-

 

should I be reposting this inquiry? I seem to have been passed by.

 

TraviRN,

The team can take around 2-3 working days to respond, but it is usually quicker.

Rest assured, they will help you out soon!

-

 

-Eden0032 stop responding to my post. every time you do that it takes my post out of the order of response. I have been passed over all day due to that. I only would like a response to my post from a Microsoft employee. thank you.

 

this issue has now been resolved. I have my code.

 

That's great to hear!

Happy gaming!

 

Hey there TraviRN!

Glad to hear that you received your code!

Hey there HDx gunslinger!

I've sent you a Forums Private Message. You can check those by clicking
HERE. =)