I have not received my 15000 cr for pre-ordering these titles from the March games on demand ...

Discus and support I have not received my 15000 cr for pre-ordering these titles from the March games on demand ... in XBoX Rewards & Social to solve the problem; [img] [img] [img] e8e00789-ba77-4132-b9b0-760cb0a63e9a Discussion in 'XBoX Rewards & Social' started by adadizzle, May 1, 2017.

  1. adadizzle
    adadizzle Guest

    I have not received my 15000 cr for pre-ordering these titles from the March games on demand ...


    I have not received my 15000 cr for pre-ordering these titles from the March games on demand ... [​IMG]

    I have not received my 15000 cr for pre-ordering these titles from the March games on demand ... [​IMG]

    I have not received my 15000 cr for pre-ordering these titles from the March games on demand ... [​IMG]

    :)
     
    adadizzle, May 1, 2017
    #1
  2. Riku Hatake
    Riku Hatake Guest
    Halo 5 Pre-Order Bonus

    I never received the 15000 points on my account for pre-ordering Halo 5.
     
    Riku Hatake, May 1, 2017
    #2
  3. Sick Yoshii
    Sick Yoshii Guest
    Rewards not deposited for march missions

    so i completed the march mission which was to pre-order any game on the set list and get 5000 rewards credits for each pre-order up to 15000. I pre-ordered dbz fighter, monster hunter world and sword art online which were all on the list. The mission page
    confirmed i pre-ordered these games and confiremed that i did earn 15000 rewards points. The deposit date came and points from vip gems and surveys , etc were deposited but the mission points were not there.i chatted with an online rep who couldnt find anything
    on if i completed the missions or not. I called and was sent here. Can i have my points plz
     
    Sick Yoshii, May 1, 2017
    #3
  4. Smwutches
    Smwutches Guest

    I have not received my 15000 cr for pre-ordering these titles from the March games on demand ...

    Keep in mind that the credits for that offer are given after all 3 games have been released.
     
    Smwutches, May 1, 2017
    #4
  5. adadizzle
    adadizzle Guest
    oh so they're deposited after Injustice is releases?

    And am I correct in saying that these 3 do qualify for that games on demand credit?
     
    adadizzle, May 1, 2017
    #5
  6. Smwutches
    Smwutches Guest
    Support will double check that all 3 were eligible, but if they were then yes, you would receive the credits after Injustice is released.
     
    Smwutches, May 1, 2017
    #6
  7. XBLRewards8
    XBLRewards8 Guest
    Hello adadizzle,

    After reviewing your account, we found an error with the processing of your Ghost Recon purchase. We are currently investigating why this occurred with our store team, but in the meanwhile, we will adjust your account to reflect this missing purchase. You
    should see the Games on Demand completion by the end of next week, at the latest. Apologies for the inconvenience.
     
    XBLRewards8, Nov 3, 2018
    #7
  8. XBLRewards8 Win User

    I have not received my 15000 cr for pre-ordering these titles from the March games on demand mission

    Hello adadizzle,

    After reviewing your account, we found an error with the processing of your Ghost Recon purchase. We are currently investigating why this occurred with our store team, but in the meanwhile, we will adjust your account to reflect this missing purchase. You
    should see the Games on Demand completion by the end of next week, at the latest. Apologies for the inconvenience.
  9. Smwutches Win User

    I have not received my 15000 cr for pre-ordering these titles from the March games on demand mission

    Support will double check that all 3 were eligible, but if they were then yes, you would receive the credits after Injustice is released.
  10. adadizzle Win User

    I have not received my 15000 cr for pre-ordering these titles from the March games on demand mission

    Keep in mind that the credits for that offer are given after all 3 games have been released.
    oh so they're deposited after Injustice is releases?

    And am I correct in saying that these 3 do qualify for that games on demand credit?
  11. Smwutches Win User

    I have not received my 15000 cr for pre-ordering these titles from the March games on demand mission

    Keep in mind that the credits for that offer are given after all 3 games have been released.
  12. ShadowDragonX18 Win User

    I should already be star rank 3 making progress to star rank 4

    And and I have yet to receive my 15000 reward points for pre-ordering three of the available games for that mission or any of my other free to play missions for this month so please fix it
Thema:

I have not received my 15000 cr for pre-ordering these titles from the March games on demand ...

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