I have not received $10 gift code with pre-order game for Call of Duty: Black Ops III for Xbox ...

Discus and support I have not received $10 gift code with pre-order game for Call of Duty: Black Ops III for Xbox ... in XBoX Sales and Promo to solve the problem; Promotion Details: Preorder COD: Black Ops 3 and get 10$ MS gift card. Originally listed here: Call of Duty: Black Ops III kaufen – Microsoft Store... Discussion in 'XBoX Sales and Promo' started by xII Razer IIx, Nov 24, 2015.

  1. I have not received $10 gift code with pre-order game for Call of Duty: Black Ops III for Xbox ...


    Promotion Details: Preorder COD: Black Ops 3 and get 10$ MS gift card. Originally listed here: Call of Duty: Black Ops III kaufen – Microsoft Store de-DE

    Date of Purchase: Order date: 10/30/2015

    Promo Item(s): $10 gift code with pre-order game

    Order number 8782773478. Status is listed as complete but I never received the gift code. I have checked my email (including junk folders) and have not received it.

    Again, the gift code is listed as purchased and "complete" on my order, i just never actually received it.

    And yet again, here's the order number: 8782773478

    :)
     
    xII Razer IIx, Nov 24, 2015
    #1
  2. Smwutches
    Smwutches Guest
    Black Ops 3 Beta Code Not Received

    You won't receive a code. This is from the Black Ops site:

    I’ve pre-purchased my copy of Call of Duty: Black Ops III through the PlayStation Store, Xbox Live Store, or Steam, but I didn't receive a Call of Duty: Black Ops III Beta code. Where can I locate my code?

    You don't need one! Code redemption is not necessary for pre-purchases through the PlayStation Store, Xbox Live Store, or Steam. You are automatically validated to participate in the Call of Duty: Black Ops III Beta.
     
    Smwutches, Nov 24, 2015
    #2
  3. Need to cancel Call of Duty®: Black Ops III - Pre-Order

    Who do I contact to cancel my Call of Duty®: Black Ops III - Pre-Order?

    Thank you for you assistance and time.
     
    Skull One-145F3178-E7B3-4A53-A2B9-E55244C2A01D, Nov 24, 2015
    #3
  4. Smwutches
    Smwutches Guest

    I have not received $10 gift code with pre-order game for Call of Duty: Black Ops III for Xbox ...

    The $10 gift card is a promotion from microsoftstore.com. You would need to contact their customer service for assistance with the offer.

    If you are a rewards member, you will receive 15,000 rewards credits instead of the $10 gift card.
     
    Smwutches, Nov 24, 2015
    #4
  5. I contacted the Microsoft Store customer service and they specifically redirected me here.

    Why would it give me rewards credits? It specifically said a gift code. That makes absolutely no sense to me.

    Furthermore, I have credits that expire 12/3 and the next deposit date isn't until 12/10 so I don't have enough in my account to use.

    And beyond all that, I have no way to use the balance in my account! When I try to buy something in the Microsoft store or xbox.com I have no option to use that balance.

    How is this all so incredibly messed up?
     
    xII Razer IIx, Nov 24, 2015
    #5
  6. Smwutches
    Smwutches Guest
    The rewards program has been running an offer to receive 15,000 credits for games that are preordered from microsfotstore.com. If you use the same email address when you preorder from there, you would receive the 15,000 credits instead of the $10. microsoftstore.com
    was never updated to mention that offer on their site.

    Your Microsoft account balance can only be used on digital content, so you would not be able to use it through the Microsoft Store. If you're purchasing 360 content, it will only work on the console. If you're purchasing content for the One, you should see
    your balance listed as a payment option on the console or the website. If you're still having issues seeing your balance when you make a purchase, you would need to contact support and speak to billing.

    The next deposit date for the Rewards program is actually 11/26 (the deposit date on the site changes 3 days before the deposit takes place). If you had enough credits pending before the previous deposit (on the 12th), then you should have a deposit on the
    26th.

    As far as not having enough for a purchase, there is an option to use a split payment. If you use a credit card, it should ask if you want to use the remaining funds in your account first and then charge the remainder to your account.
     
    Smwutches, Nov 3, 2018
    #6
  7. Smwutches Win User

    Black Ops 3 Beta Code Not Received

    You won't receive a code. This is from the Black Ops site:

    I’ve pre-purchased my copy of Call of Duty: Black Ops III through the PlayStation Store, Xbox Live Store, or Steam, but I didn't receive a Call of Duty: Black Ops III Beta code. Where can I locate my code?

    You don't need one! Code redemption is not necessary for pre-purchases through the PlayStation Store, Xbox Live Store, or Steam. You are automatically validated to participate in the Call of Duty: Black Ops III Beta.
  8. Bazajaytee Win User

    Why can't I but a digital copy of Black Ops 3?

  9. Mister Beep Win User

    Black ops 3 pre order problem

    Hey everyone,

    Call of Duty: Black Ops III should now be available for pre-order in the Xbox Store. Please go ahead and check it out, and let us know if you're able to pre-order!

    Thanks!
  10. Mister Beep Win User

    Call of Duty Black ops 3

    Hey DaZaBoY14,

    If you pre-ordered the game on the Xbox Store, the game should automatically installed or be in the games 'Ready to install' list. You can get that by highlighting the Call of Duty Black Ops III game tile and pressing the menu button. Nuketown codes was
    not provided over Xbox Live messages.
  11. Mister Quimby Win User

    my xbox message got deleted after 30 days and i had black ops 3 nuketown codes in there still

    Hey there Twii5TeD NLW!

    Were all 3 codes that you received for the Nuketown map? This content should have been available in-game if you pre-ordered Call of Duty: Black Ops digitally.
Thema:

I have not received $10 gift code with pre-order game for Call of Duty: Black Ops III for Xbox ...

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