I have not got the vanilla cape in Minecraft despite having owned both versions since...

Hello, Kale L. I’m Arturo, and I'll be glad to provide assistance with your inquiry today.

I’m sorry to hear you didn't receive the vanilla cape despite meeting the requirements.

Not only that, but I want to inform you that for specific game issues, Minecraft has a dedicated support team.

They will be able to provide further assistance, and you can contact them by clicking below:

https://help.minecraft.net/hc/requests/new

Furthermore, I think you may find helpful the following thread. There, you can review when it’s necessary to reach Microsoft support or the dedicated game support:

https://answers.microsoft.com/thread/b69c506c-bdff-41e2-a013-fbcb6f8ff23f

Thanks for reading me and for your understanding,

Arturo.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this SQUEEZEDHEN

Can take a while until you get the vanilla cape finally.

According to the official Vanilla cape FAQ:

"We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version."

As long as you meet the requirements you're going to receive it.

You can double check the previous and more here:
https://help.minecraft.net/hc/en-us/articles/83...

It is now December and nearly 2 MONTHS after they estimated the cape to roll out. I have not received the cape on Minecraft Bedrock Edition or in the Minecraft Launcher. I have owned Bedrock for Years and got Java through a redemption code on Black Friday 2021 they are on the same Microsoft account and both on PC. I even launched both of the through the same launcher before June 6th (the deadline for owning both editions) I have Video and Photo evidence to prove it. As far as I can tell the system for rolling out the Vanilla Cape has a bug. I would like to know who to message or talk to to get this resolved. Thank You

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Hey there!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

According to the Minecraft FAQ:

CAN I BECOME ELIGIBLE FOR THE VANILLA CAPE AFTER JUNE 6, 2022?

If you did not purchase both versions of Minecraft on the same Microsoft account fo PC before June 6, 2022, it is not possible to become eligible for the Vanilla cape.

HOW DO I ACQUIRE THE VANILLA CAPE?

We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version.

Unfortunately, both games must have been owned on a single Microsoft account prior to June 6, 2022, to receive the cape. Minecraft Support cannot 'merge' two accounts to force eligibility, and account migrations that have taken place after June 6, 2022, will not be eligible for the cape.

Try to sign out and re-sign into your account on Minecraft Launcher, however, if the issue still persists, contact Mojang support as they can provide you further assistance on how to acquire your Vanilla cape in-game item by submitting your ticket request here on this link:

https://feedback.minecraft.net/hc/en-us/request... or

https://help.minecraft.net/hc/en-us/request/new...

After submitting the ticket request, you will receive an update from Mojang within 24 - 48 hours.

Thank you so much for your time, I hope you have a great day!

Reference link:

https://answers.microsoft.com/en-us/xbox/forum/...

https://help.minecraft.net/hc/en-us/articles/83...

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this TYSONWASHERE

Sorry to hear that you didn’t received the vanilla cape yet. Don’t worry, if you’re eligible for it you should receive it. But according to Mojang, it can take a while (even a few months)

You can double check this and more here:
https://help.minecraft.net/hc/en-us/articles/83...

“We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version.”