I have not deposited my rewards points in my local currency, what can I do?

Hello NEPEMORADO,

That is your lifetime Credit amount. that includes previously deposited Credits. If you change the sort/view statement drop down menu shown in your picture, you will be able to view all past Credit events, including your deposit on the 28th of December.

Hello GustavoRS14,

Since you do not have a BRL Microsoft Payment Account for us to deposit currency into, we cannot complete a deposit. We can only deposit into Microsoft Payment Accounts that have a currency that matches your Rewards Account's local currency (BRL). We cannot
deposit into other payment accounts like Credit Cards or PayPal accounts or Microsoft Payment Account of a different currency, like USD. This was mentioned in the FAQ:

How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?

In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.

Hello WindlessMars362,

Since you do not have a UK Microsoft Payment Account for us to deposit currency into, we cannot complete a deposit. We can only deposit into Microsoft Payment Accounts that match your Rewards region's local currency (GBP). We cannot deposit into other payment
accounts like Credit Cards or PayPal accounts. This was mentioned in the FAQ:

How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?

In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.

Hello StockyMist28755,

As stated in the FAQ, we can only deposit Rewards Credits as currency into a Microsoft payable account. Since you do not have any Microsoft payable accounts, we cannot complete a deposit. We cannot deposit into other payable accounts, like Credit Cards or
paypal accounts.

How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?



In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.

Hello EmanueleL89,

We can only deposit Rewards Credits into a Microsoft payment instrument. Since you do not have any Microsoft payment accounts available, we cannot complete a deposit of Rewards Credits as currency. We cannot deposit into other payment instruments like paypal
or credit cards. This is outlined in the FAQ:

How do I make sure my Microsoft account is properly set up to receive Xbox Live Rewards deposits?



In order to receive deposits in the form of your country's local currency, your Microsoft account must be transitioned to currency. As long as you have a billing address on file in your account,
you simply need to redeem an Xbox gift card, a Microsoft Points card, or a Microsoft Points code with your Microsoft account to begin your account transition.