I have NBA 2k24 mamba edition but it’s showing the standard edition on my Xbox dashboard

Hello deondre ellison,

Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you have purchased the NBA 2K24 Black Mamba Edition and the game showed in your account was the standard edition. Let us check and see on what we can do to help address your concern in a timely manner.

When you say the standard edition, is it the NBA 2K24 for Xbox Series X|S or NBA 2K24 for Xbox One? If you have purchase the game by mistake, you can request a refund through the online web form and purchase the correct edition of the game. Requesting a refund is subject to refund eligibility requirements. See: Request a refund for digital games | Xbox Support

To get the correct edition of the game, see: NBA 2K24 | Xbox





We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hi Byron! I'm more than happy to help you!

Kindly confirm if the game you have successfully purchased is the Black Mamba edition by signing your account on account.microsoft.com > Payment and Billing > Order History.

If you have confirmed that your purchase is indeed the Black Mamba Edition but when you go to download the game, all you see is the Standard Edition cover art,

Not to worry! Your game is still the fully decked-out version you purchased, even if you only see the Standard Edition cover art with Kobe Bryant wearing number 8. All the contents and extras from the Black Mamba edition will still be there for you once you download and launch the game.

You may check this link for reference:

https://support.2k.com/hc/en-us/art...,cover art with Kobe Bryant wearing number 8.

Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

I literally paid $100 for the mamba forever edition of nba 2k21. Why is it showing lillard on the cover?

I have the same issue too, when I looked on the store it said owned but not available.

NBA 2K21 - are others having problems with the Mamba Forever Edition? Installed and put codes in on Friday. These were accepted but the features and VC did not transfer to my account.

I looked at the bundle for the Anniversary Edition (the one with LBJ on the cover) and it shows "NBA 2K19" as being part of the bundle, but with the standard logo. Sometimes the special editions don't generate new dashboard logos, but sometimes they do.
When the game opens up, the update that unlocks it may bring in a new logo ... or it may not. Guess you'll have to see before you start playing. Enjoy!