I have lost my second Xbox account and only know it's name. What should I do?

Discus and support I have lost my second Xbox account and only know it's name. What should I do? in XBoX Accessibility to solve the problem; I have lost my second Xbox account and only know it's name. What should I do? 79afd4d4-b12f-4b08-a9aa-c4e0622dcd92 Discussion in 'XBoX Accessibility' started by Richard Kuzma1, Apr 21, 2025.

  1. I have lost my second Xbox account and only know it's name. What should I do?


    I have lost my second Xbox account and only know it's name. What should I do?

    :)
     
    Richard Kuzma1, Apr 21, 2025
    #1
  2. Janet_C Win User

    I have lost my second Xbox account and only know it's name. What should I do?

    Hello!

    Hope you are well. I'll be glad to assist you.

    I am very sorry that you are going through this situation. Please note that Microsoft support cannot tell you your email address, even if you know your gamertag. They only offer some steps to identify the email if the account is open on other devices, you can check it here

    https://support.xbox.com/help/account-profile/m...

    When this happens, users must identify if they sent an email to someone from their account, so they can check with that person for the email address from which they received the message.

    Additionally, if you have an active subscription you can log in to this site from any other account.

    https://account.microsoft.com/billing/payments

    In the “Transactions” section select “Investigate” and enter the data requested regarding the payment of your subscription, this way the system will give you a clue of the account from which the payment came from.

    I hope the information has been clear, I will be attentive to any questions you may have.

    Best Regards.

    [​IMG]
  3. Саняяя Win User

    Lost account xbox ban

    I tell you that I have lost the name of the old account he was the mail he was only on the console and I do not have access to it I do not know what to do I have only the console number, I'm trying to find out what happened! I can't recover it. I've
    lost his data.
  4. Саняяя Win User

    Lost account xbox ban

    I did nothing wrong and I want to be explained to me for what blocked my console and ask to review my case to find out what happened, but I lost the account name where I was blocked I do not remember it, what should I do?
  5. Kaizith Win User

    Lost Account.

    I'm sorry, I didn't seem to be clear enough.

    When linking my steam account named to my xbox previously named RGCEclipse it seemed to create a ghost account named , which belongs to me but I have no access to. Upon attempting to change my xbox name from RGCEclipse to , what I previously thought was just steam changing my display, I discovered the ghost account.

    I don't know how to claim or recover the account named , but it is mine. I've now lost my IGN with no way to recover it, and RGCEclipse which was renamed now has numbers in it. Something I, obviously, do not want.
  6. Littleweasel Win User

    How do I keep my activity private?

    i agree the feed should have an option to be turned off, since it is basically an invasion of a persons privacy if they do not want to advertise what they are doing.

    my friends do not need to know ever second of my life while im using the Xbox one (which i must add i think is a completely retarded name for the 3rd xbox to come out)
Thema:

I have lost my second Xbox account and only know it's name. What should I do?

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