i have lost accesses to my microsoft account and cant login

Discus and support i have lost accesses to my microsoft account and cant login in XBoX Accessibility to solve the problem; I have recently been trying to play sea of thieves and it comes up with error lavender beard I tried to log out to fix it and I cant log back in as... Discussion in 'XBoX Accessibility' started by Hayden Cutajar, Nov 8, 2023.

  1. i have lost accesses to my microsoft account and cant login


    I have recently been trying to play sea of thieves and it comes up with error lavender beard I tried to log out to fix it and I cant log back in as microsoft no longer recognizes my email and it now thinks my email is 19*****@qq.com‎. something like that now I don't know what email that is but it isn't mine and I cant reset the email or do anything to get back I have been trying everything that can but microsoft no longer recognizes my old email and as such have not been able to do anything what is this new email and how can i get my account back?

    Thank you.

    :)
     
    Hayden Cutajar, Nov 8, 2023
    #1
  2. Darhyl Amizola Win User

    i have lost accesses to my microsoft account and cant login

    Hi Hayden! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft account. No worries, let me help you sort this out.

    It's important to note that this is a public user-to-user community forum, and none of us here work for Microsoft.

    Based on your description, your account might have been hacked and the hacker must have changed the email address associated with your Microsoft account.

    Kindly try to follow the instructions in the interactive tool using the link below in order to recover your account:

    https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

    If the steps above didn't work, proceed to reach out to Xbox Support for further escalations as they have the tools and resources to properly investigate this case. Here's how to contact them:

    Chat Support:

    > Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
    > Click on the "Contact Us" button in the right of the screen.
    > Select the issue you need help with and click on the "Next" option.
    > Sign in to your Microsoft account.
    > Follow the prompts to connect to a live chat agent.

    For Callback Support:

    > Select Xbox One
    > Select See more options then subscription changes
    > Select Show Contact options
    > Select Request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

    If you're unable to contact them, try again at a later time. You may also check these links for reference:

    https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37

    https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  3. XBF Brad A Win User

    전에 사용하던 메일이 서비스종료로 비번을 찾을수 없음[Translation-The email I was using before cannot be found due to the termination of the service.]

    Hi Kimhan0813,

    Thanks for reaching out to the forums. We understand you have issue with signing in. Are you wanting the password for the email itself or the Microsoft account? If for email itself we cant help with that as it is not a Microsoft domain. Here is a

    guide for lost password
    for Microsoft accounts.

    We also recommend
    changing the primary alias
    as cant be accessed any longer.

    Hope this helps.

    Brad
  4. Melixrism Win User

    How to access my account without the email linked to it?

    Its quite a tricky situation, because i lost my microsoft account access because of it, but also i cannot play Minecraft since i cant log in, its a situation both involving Microsoft and Xbox.
  5. Rodrigo Oliver Win User

    I can no longer access my Microsoft account on Minecraft Launcher and I already have minecraft

    Hi Maxim, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Please, can you give us more details?

    Have you lost access to your account login information?
  6. PadmanabanP Win User

    lost all of worlds and other data from Minecraft

    My Microsoft name used to be Ibraheemhaq01 now Microsoft has given me a new one and I have lost all of worlds and other data which I can’t get back unless I get my old Microsoft account. I have inserted the right details aswell. This is on my nintendo
    switch
    Login with your old used in synced account.You can access your old data
Thema:

i have lost accesses to my microsoft account and cant login

Loading...
  1. i have lost accesses to my microsoft account and cant login - Similar Threads - lost accesses microsoft

  2. Lost access to my Microsoft account — says it doesn’t exist

    in XBoX Accessibility
    Lost access to my Microsoft account — says it doesn’t exist: Hello, Yesterday I lost access to my Microsoft account. I was using it normally before that (including playing Minecraft), but now when I try to sign in, it says the account doesn’t exist. I’ve...
  3. Changed Microsoft account email, lost access to Minecraft account.

    in XBoX Accessibility
    Changed Microsoft account email, lost access to Minecraft account.: To preface this, I contacted Mojang support first and they told me to contact Microsoft support instead, but I can't actually contact support here as anytime I try to it redirects me to this...
  4. Microsoft account being lost and I need to unlink it from my playstation or regain access

    in XBoX Accessibility
    Microsoft account being lost and I need to unlink it from my playstation or regain access: When I was younger, I played Minecraft on my Nintendo Switch and had to create a Microsoft account to play online. I used my mom’s email to do that. A few years later, I made a new Microsoft...
  5. I would like to unlink a prior microsoft that i lost access to from my psn please help!

    in XBoX Accessibility
    I would like to unlink a prior microsoft that i lost access to from my psn please help!: Hi, Lately, I’ve been wanting to get back into playing Minecraft. However, I ran into an issue while trying to link a new Microsoft account, since I no longer have access to the one I previously...
  6. Lost Access to Minecraft After Microsoft Account Was Hacked – Made New Account with Same...

    in XBoX Accessibility
    Lost Access to Minecraft After Microsoft Account Was Hacked – Made New Account with Same...: Hello, I need help recovering access to Minecraft: Java Edition after my original Microsoft account was hacked. My Microsoft account was hacked and the hacker changed the primary alias (email)...
  7. Lost access to Microsoft Authenticator app

    in XBoX Accessibility
    Lost access to Microsoft Authenticator app: The other day I got a new phone and my old one wiped itself, which ended up wiping my Microsoft Authentication app. When I try to log in with my email it prompts me to type the code into the app...
  8. Lost access to my microsoft account that was linked to my psn so i cant unlink them and...

    in XBoX Accessibility
    Lost access to my microsoft account that was linked to my psn so i cant unlink them and...: Is their any way i can still unlink them so that i can link a new microsoft account to my psn. Every way ive seen i need to have access to my microsoft account which i dont have...
  9. i have lost access to my other microsoft account and it will not let me recover it using my...

    in XBoX Accessibility
    i have lost access to my other microsoft account and it will not let me recover it using my...: Dear Microsoft Support Team, I am reaching out regarding an issue with my Microsoft account. I have lost access to my account and have been unable to recover my password through the available...
  10. I lost my microsoft account and made a new one with the same email but i cant access my old...

    in XBoX Accessibility
    I lost my microsoft account and made a new one with the same email but i cant access my old...: One day i tried playing mine craft i bought like 2 months before this incident and it said i need to sighn in i used my microsoft account and it said it didnt exist i found my hypixel account on...