I have just purchased a 12month live gold card

Discus and support I have just purchased a 12month live gold card in XBoX Accessibility to solve the problem; I have just purchased a 12month live gold card my issue is when trying to redeem the code it wants to convert it to game pass ultimate for 4 months. My... Discussion in 'XBoX Accessibility' started by xChubockSx, Nov 4, 2019.

  1. xChubockSx
    xChubockSx Guest

    I have just purchased a 12month live gold card


    I have just purchased a 12month live gold card my issue is when trying to redeem the code it wants to convert it to game pass ultimate for 4 months. My current subscriptions include game pass ultimate and gold till December 20th what should I do? Is there
    a way to still use the live 12 month code and then use gift cards to renew game pass?

    :)
     
    xChubockSx, Nov 4, 2019
    #1
  2. XBF Eladio M Win User

    I have just purchased a 12month live gold card

    Hey ChubockS

    Thank you for taking the time to post this on the Xbox Forums. We understand that you have a pre-paid code that you purchased and are seeking to redeem it onto your account.

    It is as stated by Xbox Forums Ambassador Flymonkey102, since you have Game Pass Ultimate, when you use any Xbox
    Live Gold or Game Pass subscription, this will be instead converted to the monetary value of the token you are trying to redeem.

    You best bet, as previously stated, would have to be to turn off the auto-renew on your subscription and save the code until your subscription runs out, and then redeem it onto your account.

    I hope this was able to clear up any confusion or turmoil this might have caused.
  3. Facundo.Carro Win User

    I have just purchased a 12month live gold card

    Thats True, when i upgrade from Xbox Live Gold and Xbox game Pass to Xbox Game Pass ultimate the remaining credit in both subscriptions was converted to Xbox Game Pass Ultimate and i didnt pay the subscription for 2 months since the change was made.

    At the third month microsoft start to bill me the subscription of ultimate.
  4. AridLizard Win User

    I have just purchased a 12month live gold card

    So i will have to take the auto pay off so it doesnt use my current funds on the xbox to renew it once its over with?
    yes, go to https://account.microsoft.com/services to turn off recurring billing
  5. Flymonkey102 Win User

    I have just purchased a 12month live gold card

    If Game Pass Ultimate is currently active you will need to let it run out before you redeem the Live Gold card otherwise it will like you said convert the membership.
  6. xChubockSx Win User

    I have just purchased a 12month live gold card

    So i will have to take the auto pay off so it doesnt use my current funds on the xbox to renew it once its over with?
Thema:

I have just purchased a 12month live gold card

Loading...
  1. I have just purchased a 12month live gold card - Similar Threads - purchased 12month live

  2. I cant purchase a game i refunded previously

    in XboX Insiders
    I cant purchase a game i refunded previously: I have checked my order history and the refund went through and I got my money back. I can install the game but everytime I try and open it I get a message that tells me I dont own the game so I...
  3. Current Microsoft Purchases Unfair

    in XboX Insiders
    Current Microsoft Purchases Unfair: There is a current loophole where if you buy someone a gift, and they redeem it (and their system can't handle it) the purchase goes through, and the terms of service state that you cannot get a...
  4. Weird thing — I just got a $100 Xbox gift card for my Android game purchases

    in XboX Insiders
    Weird thing — I just got a $100 Xbox gift card for my Android game purchases: Not sure if this is common, but I got an email saying I was eligible for a $100 Xbox gift card after filling something out last week. I honestly thought it was a scam, but it worked. Now I’m...
  5. Can i use a xbox game pass purchased in india for cloud gaming?

    in XboX Insiders
    Can i use a xbox game pass purchased in india for cloud gaming?: I wanted to use xbox cloud gaming but im not sure if it’ll work in india submitted by /u/Desperate-Alps-8840 [link] [comments]
  6. Receiving "Wrong Region" Error When Trying to Purchase Xbox Game Pass – All Region Settings...

    in XBoX Games and Apps
    Receiving "Wrong Region" Error When Trying to Purchase Xbox Game Pass – All Region Settings...: I'm trying to purchase Xbox Game Pass, but I keep getting a "Wrong Region" error, even though all my system settings are correctly configured for Turkey. What I’ve already tried: Verified that...
  7. Cannot purchase battlepass in Halo Infinite?

    in XBoX Games and Apps
    Cannot purchase battlepass in Halo Infinite?: I have been trying to purchase the Last Stand battle pass in Halo Infinite since May 10th 2025 but I kept getting an error message telling me to try again later. I have been trying for over a...
  8. minecraft doesn't install after purchase

    in XBoX Games and Apps
    minecraft doesn't install after purchase: i bought minecrft java and bedrock deluxe for my son. the purchase has gone through and shows in my microsoft account. but if i can't find anyway to access the games via xbox or MC launcher. both...
  9. Games being completely removed from my account. Gone from purchase history and library...

    in XBoX Games and Apps
    Games being completely removed from my account. Gone from purchase history and library...: Two games totalling over $100 CAD just completely disappeared off my console, when I tried to play them, they didn't register and asked if I owned it. (I have had these games since I made the...
  10. I try purchase robuck on my desktop for my nephews account. Even after deduction from...

    in XBoX Games and Apps
    I try purchase robuck on my desktop for my nephews account. Even after deduction from...: I try purchase robuck on my desktop for my nephews account. Even after deduction from credit card, his account wasnt charge with robucks 98e2e6c9-2d6d-4857-908b-477fe869f54a