i have just bought game pass so i could play microsoft flight simulator but it says...

Hello Alex, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I’m sorry to hear you’re having some trouble when trying to install Microsoft Flight Simulator on your device. Let’s try to sort this out.

However, before that, I would like to ask some questions:

Are you trying to download the game on Xbox consoles or PC?
What’s the error code you see when the “installation stop” message appears?
What procedures you tried to fix this issue prior to your post creation, Alex?

I do appreciate your comments in advance,

Hi there,I just bought my Xbox One S on Saturday and there is something wrong with it.I cannot install Microsoft Flight Simulator 2020 on Microsoft Store.And,are we allowed to play Microsoft Flight Simulator on Xbox?Thank you.

Hi, thanks for getting back to me. So in response to your questions re flight simulator and minecraft,

- For your Microsoft Flight Simulator, did you install any mods?

No

- Are you able to play the Microsoft Flight Simulator before?

Yes, played it several times in months after purchase

- Have you done any changes on the Microsoft Flight Simulator?

No

- For your Minecraft, may I ask what did you copy from the Mojang site?

Have found a confirmation email saying I now just use my microsoft account details via the minecraft launcher so this issue is resolved.

Kind regards

Exactly. This is f'd up. I initially bought the damn game thinking I could plug in my Xbox one x and start playing. How foolish of me to think that an Xbox live game could be played on an Xbox console!

so I suppose that's my mistake for not investigating although it is an extremely stupid of Microsoft. so I went out and bought a goddamn computer and a monitor and the game premium deluxe started downloading it and now I have to deal with this ****.

I got this flight simulator, an Xbox, a computer, everything! just so I can have a supplemental learning tool as I take flight lessons for real. At this point I am probably going to return all this ****.

Poor form microsoft.

Hi Jo.

Just to confirm, when you say " I bought Xbox live 24 months gold but can not play my game ms flight sim standaard version. I bought 1 month game pass and that was ok." It means that right now you have game pass ultimate available in your account, right?

https://account.microsoft.com/services

If not, please double check if Flight simulator (the base game) appears in your Microsoft account order history with status completed:

https://account.microsoft.com/billing/orders

**Make sure to select "All available" next to "Ordered within"

If yes, may I know if you tried reinstalling the game?

Or sign in with your account using the link below and start a remote installation:

https://www.xbox.com/games/store/microsoft-flig...