I have just bought 2 new Xbox one s controllers one is fine the other one is continuously...

So to make this even more confusing to figure out. I just dug out my old xbox one s, fired it up and tested all the controller on
it. The old ones still work fine. The black one that came with the new xbox series x works fine. The new style white controller that come with the new xbox series s and the new style black controller bought today from best buy BOTH have the headset low volume
problem on my old xbox one s. Totally confused at this point.

In this case, kindly try to perform a powercycle on your controller by following the steps below:

"Press and hold the Xbox button for 5-10 seconds, until the controller turns off.

Wait a few seconds, then press and hold the Xbox button again to turn the controller back on."

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Kindly check if there is an update for the said controller by following the steps below:

"1. Press the Xbox button to open the guide, select Profile & system > Settings > Devices & streaming > Accessories, and then select the controller you want to update.

2. On the Xbox Wireless Controller screen, select “…” to check the firmware version for your controller.

3. If it says “Update,” select Firmware version, and then follow the steps provided."

For your reference and additional steps, you can check this link: https://support.xbox.com/en-US/help/hardware-ne...

Unfortunately The controller is flicking that much it won’t go where I want it to 😞

Idk. I have 2 controllers from MS and one from 3rd party (The new Duke controller) the first controller came with the console of course (wich was the original Xbox One) and still functioning just right . The second controller of mine is a white wich also
came my 2nd console (Xbox one S) and also working perfectly.

The "Duke" is working fine too but i not counting that because that is just licensed by MS.