i have had rainbow for a couple years now and now it says that i don't have it

Discus and support i have had rainbow for a couple years now and now it says that i don't have it in XBoX Games and Apps to solve the problem; so i was playing last night on it and then it started to say that i don't have the game anymore I'm mad right now at Microsoft... Discussion in 'XBoX Games and Apps' started by TD vape, Sep 23, 2017.

  1. TD vape
    TD vape Guest

    i have had rainbow for a couple years now and now it says that i don't have it


    so i was playing last night on it and then it started to say that i don't have the game anymore I'm mad right now at Microsoft

    :)
     
    TD vape, Sep 23, 2017
    #1
  2. {Parity}
    {Parity} Guest
    I have had it!

    Try performing a hard reset EXACTLY like this.

    Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.

    Good Luck.
     
    {Parity}, Sep 23, 2017
    #2
  3. UTBuff
    UTBuff Guest
    I have had it!

    This has got me to my breaking point! I have been trying to play Black ops 2 backwards compatible many times but why can't I go online? Keep in mind that I have played it backwards compatible many times before this. I have chatted with many people on your
    support team about this issue ane the only answer I get is that theres a "maintenance issue". And clearly THERE IS NOT! The people I spoke to all gave me the same answersi have had rainbow for a couple years now and now it says that i don't have it :Do a full refresh of the console, and delete the game short refresh the console and download
    it again. After the second one it usually works but then the next day it does the same thing as before! Why I got so frustrated, because it take FOUR HOURS for it to go through this process! Clearly this is not a maintenance issue and no I was not banned.
    Please do something about this.



    -Sincerly,
     
    UTBuff, Sep 23, 2017
    #3
  4. Its FearTheBear
    Its FearTheBear Guest

    i have had rainbow for a couple years now and now it says that i don't have it

    Are you still experiencing these issues?
     
    Its FearTheBear, Jan 3, 2018
    #4
  5. Its FearTheBear Win User

    i have had rainbow for a couple years now and now it says that i don't have it

    Are you still experiencing these issues?
  6. Francia J. Win User

    Restricted acces on a account i have had for years now and never had issues with

    Hi Lassechristoffersen, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    First, please validate if there is no organizer account that may be managing your account. To do so, sign in to https://account.microsoft.com/family. If there is an organizer account linked to yours, ask them to manage your content restrictions or remove yourself from the family group since you're already an adult.

    If there is no organizer account linked to yours simply reset and repair the Xbox App by following the steps below:

    Settings > Apps & Feature > Apps > Search for "Xbox"> Adavanced Options > Repair & Reset.

    After that sign into your Xbox App then try to install or launch the game again.
  7. Francia J. Win User

    Restricted acces on a account i have had for years now and never had issues with

    Thank you so much for the update. When you reset and repair the Xbox were you able to restart your PC? If not, kindly try so we can check again.
  8. lassechristoffersen Win User

    Restricted acces on a account i have had for years now and never had issues with

    Thank you for the quick response.

    Sadly neither of the two things worked or changed anything.

    there is no other than me in the family share and no other owner or anything.

    Never had the issue, didn't change anything to make it happen. I am truly clueless atm.

    Any more ideas? :)

    Lasse
  9. M3tal Daz3 Win User

    Had 100,000 gamerscore at the start of last year and now I have 3000

    A Gamerscore correction occurs on a player’s Xbox Live account when they gain achievements through the use of external tools and avoiding gameplay. Xbox Live is committed to keeping the service free of this type of behavior as it violates the Microsoft Services
    Agreement and Code of Conduct. When abnormal achievement or Gamerscore activity is found, Xbox Live modifies the Gamerscore of players who meet specific criteria

    For more info:
    enforcement.xbox.com/.../StaySafe
Thema:

i have had rainbow for a couple years now and now it says that i don't have it

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