i have done everything i could think off to play city skylines but an error code always pops up

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.





Thank you for understanding.

Hello Chilz_FM,

Thank you for posting in the Microsoft Community.

I can see that you are having trouble playing City Skylines on your Windows PC. The error code 0x80040904 indicates that there is a problem with the game's license or subscription. To fix this issue, please try the following steps:



- Make sure you are signed in to the Microsoft Store app with the same account that you used to purchase or subscribe to the game.

- Check if there are any updates available for the game or the Microsoft Store app and install them if needed.

- Run the Windows troubleshooter for apps and games by going to Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Store Apps.

- Reset the Microsoft Store app by going to Settings > Apps > Apps & features > Microsoft Store > Advanced options > Reset.

- Restart your PC and launch the game again.



Please also perform troubleshooting here: Troubleshoot issues with the Xbox app for Windows | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Hey there, I found this troubleshooting link regarding the error code you're experiencing: https://beta.support.xbox.com/help/errors/error-code-0x803F8001

Should that not resolve the issue, the best place to contact an official support staff member would be here: https://beta.support.xbox.com/contact-us

Support for "Cities: Skylines" can be found here through Paradox Interactive as well: https://support.paradoxplaza.com/hc/en-us/categories/200224688-Cities-Skylines

Wonderful ideas. I had simcity on my phone and I used to play cities skylines on game pass before they took it off

I normally play GTA V or Just cause but I try to play other games on there such as Cities: Skylines

Wonderful games to play! always so excited to play these games