I have been suspended for Looking for Group posts that have in no way violated community...

Discus and support I have been suspended for Looking for Group posts that have in no way violated community... in XBoX Accessibility to solve the problem; I was suspended for supposedly something having to do with LFG posts , and when looking at details it was for a post made over 6 months ago that was... Discussion in 'XBoX Accessibility' started by EvanGoldstein2, Nov 10, 2022.

  1. I have been suspended for Looking for Group posts that have in no way violated community...


    I was suspended for supposedly something having to do with LFG posts , and when looking at details it was for a post made over 6 months ago that was still within the guidelines. I have no idea why this happened and everywhere I look it says to use the online services, which I cannot get an answer from, … because I am suspended. This is not only infuriating, it’s also incorrect as I have literally never done anything like this before and the post it is referring to is not applicable. Also, I cannot talk to a person apparently as ‘xbox support has been moved online’ which still won’t talk to me because of the suspension. What do I do.

    :)
     
    EvanGoldstein2, Nov 10, 2022
    #1
  2. EvanGoldstein2 Win User

    I have been suspended for Looking for Group posts that have in no way violated community guidelines. What do I do?

    I’ve started tweeting at them because hopefully at least THAT is looked at by a person, so we’ll see what comes of that. As for giving up, I refuse, as I am a bored college student with nothing better to do.
  3. JosefLBohorquez Win User

    I have been suspended for Looking for Group posts that have in no way violated community guidelines. What do I do?

    Yes, right now the enforcement page is the only way to appeal.
    Even if the suspension is longer no one at Microsoft can’t help you

    Sorry and thanks for your understanding
  4. EvanGoldstein2 Win User

    I have been suspended for Looking for Group posts that have in no way violated community guidelines. What do I do?

    So basically, because I’ve only been suspended for 2 days, nobody at Microsoft can help me and I’ve essentially been locked out of my social features for two days with no reason. Great
  5. JosefLBohorquez Win User

    I have been suspended for Looking for Group posts that have in no way violated community guidelines. What do I do?

    I remain at your disposal if you have further questions
  6. JosefLBohorquez Win User

    I have been suspended for Looking for Group posts that have in no way violated community guidelines. What do I do?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this EVANGOLDSTEIN2

    Would be great to assist you on this one, but unfortunately no one here including Microsoft customer support is capable to assist you with suspensions or enforcement actions.

    Because is not possible to access to your account and enforcement details.

    The only way to do it is via this site: https://enforcement.xbox.com/ there you can view your enforcement history or start a case review if applicable.

    If you want to know how to submit a case review, you can use this link:
    https://support.xbox.com/help/family-online-saf...

    Just to let you know, enforcement actions are not always issued based in your latest activity.
    And, 48 hours suspensions can't be appealed because the enforcement team takes up to 72 hours to review your ticket
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I have been suspended for Looking for Group posts that have in no way violated community...

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