I have been scammed for Minecraft... Microsoft won't help

Taylor Salez · May 21, 2021

Alright, here is the situation:
I have bought Minecraft on PS4 some time ago, in order to play with friends.
I had a period where I did not play. After coming back, I saw that you have to a Microsoft account to play online.

I do so, but I get a error code saying that another Microsoft account "Why Tay Lad" was connected to my Minecraft account, and that I need to sign back into the same account.
This "Why Tay Lad" account is NOT mine and I did NOT link it.

I am guessing someone accidentally went on my account and linked this random account while I wasn't playing, but I apparantly also cannot find it anywhere, leaving t believe it has been deleted.
I have changed my password since I noticed this.

I have contacted Microsoft & Sony, both won't help and are telling me that "linking account is permanent".
I DID NOT LINK THOSE ACCOUNTS. I bought Minecraft to play online, but can't & wasted my money since I cannot link a Microsoft account & get rid of this random account I do own nor even know about.

Do I really have to buy Minecraft AGAIN on another account to play online, just because someone got into my account and linked a random Microsoft account? Really? Why won't anyone help?

:)

XBF Mohammed C

Unfortunately, once you link a Microsoft account to a Minecraft account, I am afraid they cannot be unlinked!

Find more about this here: Unlinking a Minecraft: Java Edition Account and a Microsoft Account – Home

LabradorNachos

Well, it didn't. Apparently the promotion ended a while ago so they won't let me have Minecraft Bedrock for free anymore and scammed me out of $27. This is some serious bs and I hate Mojang for it. Thanks for all of the help though!

Christian Quinto

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

If you really did try all the troubleshooting steps there are on the internet then there are only 2 more things you can do.

Get in touch with Xbox Support and see if there was something that went wrong with the transaction and see what other options they can provide. Here is the link to get in touch.

https://support.xbox.com/en-US/contact-us

Or you can try getting support from the developers themselves. Use this link to access their support page.

https://support.activision.com/options

(The links are in English)

I hope this helps.

Best Regards,

Christian.

denis97g

if it doesn't come from microsoft or any official store it may be a scam. Did you notice unauthorized payments?

Arminator

Is your console enrolled in the Insider Preview Program?

If so, they are currently investigating and testing solutions for people that report WiFi connectivity issues. So you haven't been scammed, but there seems to be an issue with some WiFi routers that can't keep a proper wireless connection.

If you are a member of the Xbox Insider Program, please use the "Report Feedback" function on the console when you hold the Xbox button on the controller as if you were to shut down your console.

If the connection issue bothers you a lot, please try to temporarily connect the console with a wired connection if possible. If you can't run a network cable through your house from the console to the router, you might want to look into so called

"Home plugs" with "LAN over powerline", where you plug in a device into an electrical outlet near your router, and connect the router with the plug via a network cable. That device then "injects" network signals into your home's electrical wires, and turns
them into a network.

Then you simply plug another adapter near your console, and connect that adapter to your console with an ethernet cord, and you'll have a stable and wired connection.

I have been scammed for Minecraft... Microsoft won't help