i have been hacked and can't find my account anymore.

Hi thanks for helping me.

I lost the account it has been hacked and i can't login with my own email. I have the transaction email from minecraft in my mail but i can't login on that account anymore

Hi MadMaxHero,

Thank you for posting in Microsoft Xbox community. I'm sorry to hear that your account got compromised, here are all the available resources that can help you with your situation. Kindly review the article below for complete step-by-step instructions how on how you could proceed.

How to get back a Microsoft account that has been compromised: https://support.microsoft.com/help/24ca907d-bcd...

The recovery form is your only chance to get your account back because hackers may have altered the majority of the data associated with it. However, the likelihood is lower. Here's the link of the form https://account.live.com/acsr

Here are comprehensive instructions for using the Account Recovery Form:

https://support.microsoft.com/office/b19c02d1-a...

After filling out and submitting the form, please allow Microsoft to review the information that you shared for at least 24-72 hours. Please monitor the contact email address that you used, including the junk and the spam folder for possible response.

I would recommend following the instructions below to help keep your Microsoft account safe and secure in order to prevent this incident from happening again in the future.

https://support.microsoft.com/help/628538c2-700...

Please note that in this public community forum, we are players like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information. If you have account-specific inquiry, please reach out to Microsoft support. https://support.microsoft.com/contactus

Regards,

Alvaro

"
The recovery form is your only chance to get your account back because hackers may have altered the majority of the data associated with it. However, the likelihood is lower. Here's the link of the form https://account.live.com/acsr

"

Thanks for reaching out, but this happens when i try the recovery method https://account.live.com/acsr

also i messed around with all the apps i have my microsoft account on, i think i managed to find the new recovery email the hacker has used. i can send it to you if its any help. please help me get this back im unable to buy minecraft for a second time because it was a bday gift, and i have all my worlds i played with my friends on it.

[sorry im not good at using quotations]
[please contact me via this email if u need any more information that you might think would help]

Thank you for the update. Since the email was changed, your other options would be to use your registered phone number or Skype name.

Please note that this is a public forum. I am a fellow gamer trying to help and guide other players, I don't have access to other accounts. For your own safety, avoid sharing personal information.

I want to make sure that you will get all the assistance that you need. If you need further assistance with your Minecraft account, I recommend that you submit a ticket directly to Minecraft support so you can be guided by Minecraft specialists and try to verify the ownership of your account.

In this way, we can be assured that your case will be logged, attended and monitored in a timely manner. Please use this link:

https://help.minecraft.net/hc/request/new

Regards,

Alvaro

Hello, Stefan A. I'm Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear you're having trouble recovering a Microsoft account.

IMPORTANT: Please don't share personal information, including emails, phone numbers, etc.

As community users like you (not Microsoft), we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, what I could suggest, and in case you didn't try, is to attempt to recover the account by submitting the account recovery form but using instead a previously created Skype username (which is not the same as our gamertag), or previously linked phone number.

The form can be accessed here:
https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

Note: If you enabled 2-step verification in the past, please be aware that the recovery form will not work.

Furthermore, you may want to check out this article, is about contacting Microsoft support regarding a lost account:

https://support.microsoft.com/accou...-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f

If you have any other inquiries, please let me know.

Regards,

Arturo.