I have been denied a refund request twice saying that I have reached the limit of annual...

Discus and support I have been denied a refund request twice saying that I have reached the limit of annual... in XBoX Games and Apps to solve the problem; I have been denied a refund request twice saying that I have reached the limit of annual refunds even though I haven't even got a single refund ever... Discussion in 'XBoX Games and Apps' started by Muhammad Uzair1, Apr 9, 2023.

  1. Muhammad Uzair1
    Muhammad Uzair1 Guest

    I have been denied a refund request twice saying that I have reached the limit of annual...


    I have been denied a refund request twice saying that I have reached the limit of annual refunds even though I haven't even got a single refund ever before this. What should I do?

    :)
     
    Muhammad Uzair1, Apr 9, 2023
    #1
  2. Muhammad Uzair1 Win User

    I have been denied a refund request twice saying that I have reached the limit of annual refunds even though I haven't even got a single refund ever before this. What should I do?

    They have responded with the same thing that I have reached the limit of refunds even though I have none I will try to email them again
  3. Muhammad Uzair1 Win User

    I have been denied a refund request twice saying that I have reached the limit of annual refunds even though I haven't even got a single refund ever before this. What should I do?

    Hi Rostom,

    To confirm, yes I have tried to do it manually the second time because they denied my first one with the same reasoning.

    I then responded to their email but I still have gotten no response.

    Thanks for the reply

    Muhammad U.
  4. Rostom L Win User

    I have been denied a refund request twice saying that I have reached the limit of annual refunds even though I haven't even got a single refund ever before this. What should I do?

    Hi Muhammad!

    Sorry to hear about the issue. Let's see what we can do about that here.

    To confirm, did you manually request a refund through this refund form here https://support.xbox.com/forms/request-a-refund

    If so, please respond back to their email regarding your refund decision to dispute it.
  5. Rostom L Win User

    I have been denied a refund request twice saying that I have reached the limit of annual refunds even though I haven't even got a single refund ever before this. What should I do?

    Thanks for confirming. I suggest that you wait for their reply. They should be able to review your response regarding your dispute.
  6. Rostom L Win User

    I have been denied a refund request twice saying that I have reached the limit of annual refunds even though I haven't even got a single refund ever before this. What should I do?

    I see. I wish we had an option to perform refunds here. Unfortunately, it's the Xbox Team's decision. I hope everything will be okay after you replied back to them.

    Thank you for your patience and time here in the community, Muhammad.

    Take care!
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