I have been charged for twice for my Xbox account for month s I would like my money back

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

You can try submitting a refund request for it by filling out the Manual Refund Webform on this link: https://support.xbox.com/forms/request-a-refund. You can find the order number of your transaction by signing in to your email at this link: https://account.microsoft.com/billing/orders/.

Once you're done submitting your request, you'll receive an email result within 72 hours and if your request gets approved, it will take 3-5 business days for the funds to reflect on your bank account but it really depends on your bank's policy.

hi. my name is mel and i am an independent advisor. please follow this link to request a refund https://support.xbox.com/en-GB/help/subscriptions-billing/buy-games-apps/refund-orders

I am afraid you will not likely receive a refund because you did not like the game. Things just don't work that way. You can try, I suppose, by giving phone support a call at 800-4MY-XBOX for the US and Canada.

Today I had a charge on my bank account for Ms bill.info wa for 16.19. The only thing I purchase through Microsoft is Xbox live which is paid yearly in Feb. What is this charge for? I have checked both my accounts and neither one have this on there. I'm pretty mad and would like my money put back and stop touching it!

I want my money back

Also it charged me twice like what's going on? I hope you guys are sorting this out because it looks like there is more then just me having this issue.

I would like my money back as soon as possible. Thank you for your time for reading.