I have been banned from multiplayer for 2 weeks when I did not commit a bannable offence my...

24 Hours communication bans are unappealable...all other bans are able to be appealed (well, except mostly with perma bans) as far as I am aware

I think what you said here is spot on Nursemorph. They need to have a word with their friend, not the enforcement team.

Anyway, I thought that you can't do anything about temporary bans? Or is that for just communication bans?

The only place you can appeal a ban is via the Enforcement website:

https://enforcement.xbox.com/en-GB

However, the message was sent from your account...it is your account and, therefore, your reponsibility....as far as Microsoft/Xbox are concerned, you sent it. This is why you never share your password with anyone else.

You admitted in your first post to playing in a bunch of modded lobbies which is a bannable offence.

You could of easily left by just quitting to the dash & would of probably been ok.

As mentioned,console bans are not issued lightly & are usually the result of several enforcement actions in the past or something so severe that a console ban is issued.

Bans are rarely issued at the same time of the offence as they need to be investigated first,especially console bans,so the ban could of been for things you did weeks ago.

Bans are rarely issued at the same time that the offence happened due to the time it takes to investigate a report.

The ban may have been issued on Sept 13th but the actual offence could of been committed days or even weeks before.

You are not eligible for a refund for time lost due on a subscription to an enforcement action.