I have been banned but it is not my fault

Discus and support I have been banned but it is not my fault in XBoX Accessibility to solve the problem; I was in a game of fortnite and my mum disconnected the internet because I was being too loud, then my friend Dave SGC started having a go at me over... Discussion in 'XBoX Accessibility' started by EvilerBiscuit17, May 19, 2018.

  1. EvilerBiscuit17
    EvilerBiscuit17 Guest

    I have been banned but it is not my fault


    I was in a game of fortnite and my mum disconnected the internet because I was being too loud, then my friend Dave SGC started having a go at me over Xbox messages and got angry at me because I left the game, which I had no control over, and then we have
    spoken over Snapchat and we have now made up and become mates again and I just don’t really think I should be banned for two weeks for something that wasn’t entirely my fault at all. Gamer tag - . Many thanks

    :)
     
    EvilerBiscuit17, May 19, 2018
    #1
  2. JerrminRangwani
    JerrminRangwani Guest
    I was banned but it wasn’t my fault

    That's heavy dude, you should unfriend your bad friend and perma banned him/her in your house forever. Good luck with the case review.
     
    JerrminRangwani, May 19, 2018
    #2
  3. steeledwand7664
    steeledwand7664 Guest
    I was banned but it wasn’t my fault

    Couple things when you say you got the money refunded do you mean the friend that the money was taken off his account went to his bank and disputed the charges and MS gave the money back to the bank?

    Did you call MS and tell them what happened and they refunded the money?

    Scenario 1 MS looks at this as someone trying to bypass MSs refund policies and considers this marketplace theft. Which is a permanently bannable offense.

    Scenario 2 would depend on what MS policies on refunds are whether they would give the money back or not

    Keep this in mind that YOU are responsible for your account at ALL times.

    The MS Enforcement team is the only people that deal with suspensions

    The only way to contact the Enforcement team is through the case review process at their website enforcement.xbox.com

    You would go there sign in with the account that has the ban on it click on the orange hammer it will then bring up your enforcement history and should have a link on that page to file for a case review it will then ask you a series of questions about the
    code of conduct that you have to get all of them right in order to continue on once you get all of them right you will then be given a chance to appeal you ban at which point the enforcement team will reinvestigate your ban and determine if they can lift the
    ban or not.
     
    steeledwand7664, May 19, 2018
    #3
  4. Smwutches
    Smwutches Guest

    I have been banned but it is not my fault

    Smwutches, May 19, 2018
    #4
  5. AIex WiIheIm
    AIex WiIheIm Guest
    Quitting early is a violation of the terms of use, but I can understand where you are coming from.

    Tell your mom not to disconnect the internet because she is most likely paying for Xbox LIVE and getting banned is just a waste of money.

    Either way, If you want to appeal a ban, you have to submit a case review at http://enforcement.xbox.com
     
    AIex WiIheIm, Nov 4, 2018
    #5
  6. AIex WiIheIm Win User

    I have been banned but it is not my fault

    Quitting early is a violation of the terms of use, but I can understand where you are coming from.

    Tell your mom not to disconnect the internet because she is most likely paying for Xbox LIVE and getting banned is just a waste of money.

    Either way, If you want to appeal a ban, you have to submit a case review at http://enforcement.xbox.com
  7. Smwutches Win User

    I have been banned but it is not my fault

    For information about your ban and to see about submitting a case review, you would need to go to http://enforcement.xbox.com
  8. Daft Badger Win User

    I have been banned on 2K20, and it was not my fault...

    Hello there @BigMStarWars, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. We don't have access to get information about your case because it's related to the enforcement team; However, you can access the link below to submit a case review to get further information.

    The link: How to submit a case review | Xbox Support

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
    As it's not a xbox live ban & a game specific ban then the op will have to try & contact 2K support again.Xbox live enforcement do not deal with game specific bans.
  9. XBF Zineb F Win User

    I have been banned on 2K20, and it was not my fault...

    Hello there @BigMStarWars, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. We don't have access to get information about your case because it's related to the enforcement team; However, you can access the link below to submit a case review to get further information.

    The link: How to submit a case review | Xbox Support

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  10. xOx DECOY xOx Win User

    fault on my disk drive and i have been banned for no reason !!

    Hi

    For account bans you will be better posting here

    forums.xbox.com/xbox_forums/xbox_support/f/41.aspx

    not knowing everything about why tou was banned means I can't really help
Thema:

I have been banned but it is not my fault

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