I have an Xbox series that won't stay connected unless I factory reset or restart router.

Discus and support I have an Xbox series that won't stay connected unless I factory reset or restart router. in XBoX on Consoles to solve the problem; To make a long story short I have an Xbox series x that worked perfectly fine whenever I had my own place with my own Wi-Fi however I had to move and... Discussion in 'XBoX on Consoles' started by Michael Baity, Nov 17, 2023.

  1. I have an Xbox series that won't stay connected unless I factory reset or restart router.


    To make a long story short I have an Xbox series x that worked perfectly fine whenever I had my own place with my own Wi-Fi however I had to move and the people I moved in with have their own Wi-Fi same provider and same like bandwidth and everything. I have a gaming PC for my wife that's in the same room as my Xbox and everything we have device wise connected just fine. Even my Xbox did for a while maybe a day. Next day it won't connect to the internet and it acts like I'm entering in the wrong password. So eventually I try restarting the router and that works for a day. The next day I come in and it's broken again. I called support and the call wasn't all that great and so it failed halfway through but the person suggested that I factory reset the Xbox so I did got to keep all my games and whatnot and it worked for another day. And then I come back on and once again it's not connected to the internet acts like I'm entering in the wrong password. I'm really at a loss and don't know what to do here because I know it's not connection issues as I've already stated this is in the same room as my PC and get signal just fine it's not a power issue due to the fact that the internet that I used to have which had more devices on it was the same speed as this one and worked perfectly fine. So I don't know what to do and now anytime I want to just chill and relax after a long day I have to jump through all these hoops. I share this internet with my roommates and I can't just turn it off on them willy-nilly like that especially since one of them works from home. So I desperately need a situation that's going to permanently fix this thing.

    :)
     
    Michael Baity, Nov 17, 2023
    #1
  2. Nkosana23 Win User

    I have an Xbox series that won't stay connected unless I factory reset or restart router.

    Hi. My name is Brilliant, an independent advisor, happy to assist you today.

    Sorry you're facing issues with your Xbox and Wi-Fi connection. If a hard reset only fixes the issue for a short while, I suggest you try use the ethernet cable instead if that is possible. You can also try check if there are any software updates available on the console. You can also try check the setup of the Wi-Fi.

    I hope this helps.
  3. squishybug162 Win User

    Xbox 360 profile won't download to my Xbox Series S

    Hi AJ, I have tried the steps you provided plus direct connected my Xbox to my router. I can not get my Xbox 360 profile to download on my Xbox Series S. I have factory reset my Xbox Series S and tried again still won't work. I even restarted my modem and router to see if that would help. Nothing works I get the same message every time can't connect to Xbox live service, check you internet connection and try again.

    Any other ideas? Xbox needs to fix this, this is ridiculous.

    -Shawn
  4. BladeShin Win User

    My home Xbox not working

    I am also having this issue just purchased a new series x and factory reset it twice now but the box won't stay checkmarked
  5. Dafydd92 Win User

    Apps give me installation stopped error "0x80072f8f" but games work completely fine. Xbox One S.

    I'm having the same problem

    I'm on Xbox One.

    I cannot download a single app!

    I've tried the following

    Restarted my console

    Tried wired and wireless connection

    Reset my router

    I even did a Factory reset

    Yet it still won't download a single app
  6. SammyVS Win User

    Xbox won't connect to network unless factory reset.

    Honestly, I don't know but how resetting the console only works once and this happens with other networks and I've had an original Xbox One that had similar behavior just makes me believe it's a problem with the wireless card.

    You may be able to use the console with an ethernet cable.
Thema:

I have an Xbox series that won't stay connected unless I factory reset or restart router.

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