I have an unauthorized charge that was made by a minor in the amount of $44.99 I would like...

You would need to log in to your sons account on xbox.com/refund, find the item he was charged for and request the refund from there.

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Michael, normally some consumable items are not refundable, friend.

Because it is not an error that occurred on the platform, but actually a user who consciously purchased the product several times.

But what I can advise you would be to send a form explaining your situation

Click on "Why don't I see my purchase in the list?" on the next screen click on "none of the alternatives" and fill in the form then



https://support.xbox.com/help/subscriptions-bil...

I remain at your disposal if you have any further questions.

Hello,

My 11 year old son charged over 4,000 on a video game and Microsoft has denied my refund request. Does anyone out there know what to do? I've tried to call several times but each time they point me to an email address and I can't work with a live human? Please help!

All you can do is reply to the email where they said your refund was denied.

hi. my name is mel and i am an independent advisor. please follow this link to request a refund https://support.xbox.com/en-GB/help/subscriptions-billing/buy-games-apps/refund-orders

If you don't have an Xbox and have never made any purchases from Microsoft, it's possible that the charge may be the result of fraudulent activity. In this case, it's important to take action to secure your account and prevent any further unauthorized charges. You may also contact your bank to dispute the charge as unauthorized purchase.