I have an issue with the troubleshooting menu

DelfinOrtega · Apr 24, 2022

My console has the E106 error but when I try to access to the troubleshooting menu holding the eject and paring buttons at the same time but the second turn on tone doesn’t appear and I don’t if I’m doing something wrong or is something about the console itself

:)

Francia J.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

Let's try again, but this time kindly follow the steps accordingly. Also, don't worry if there is no second beep, just proceed with the needed steps.

Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Make sure to follow the steps accordingly to access it:

1. Unplug the network cable if you're using a wired network connection.

2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

3. Wait 30 seconds, and then plug the power cord back in.

4. Press and hold the Pair button and the Eject button, and then press the Xbox button on the console.

5. Continue holding the Pair and Eject buttons for 10-15 seconds.

6. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

When the console powers up, you will see the Xbox Startup Troubleshooter. Please click on "Reset this Xbox" then "Reset and keep my games and apps".

Obsessive Power

Hi,

Sorry about your issue there but questions and discussions regarding self repairs of Xbox hardware are strictly forbidden here. You'll need to go/ask elsewhere.

gds1972

Hi

Can you please try following the support steps listed in
this website to see if they help with the problems you are having. Please be aware as you are in the Xbox Insider program and running a newer version of the dashboard that has not yet been released it is not possible to carry out an offline update of your
console.

JASONROGER0311

Im also having the same issue though no one knows how to fix this

PalmettoBling

I would suggest trying an offline system update and seeing if that helps resolve the issue.

The details on how to do that can be found here. If that doesn't resolve it, I would assume there might be a hardware issue that is causing this screen to pop up regularly for you and would look at having your device
serviced by Microsoft Device Support.
See what options that page has for you.

I have an issue with the troubleshooting menu