I have an issue whenever I log onto fortnite, it says "Login Failed" with no error code or...

Oof. Yeah. Whenever I use another account to login, Minecraft will say "we failed to log you in" and the error code is ghast.

Hi Christian! I'm more than happy to help you! I'm sorry you are experiencing this with your Fortnite game. I understand that you have almost exhausted all the troubleshooting steps. No worries, let me help you sort this out. I just want to clarify, may I know what do you mean by hard reset? Do you mean a power cycle or a factory reset remove everything? Kindly try to perform the following workarounds: 1. Clear out your MAC address: Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting. 2. In case the issue still persists, the next step would be to perform a soft reset/factory reset keep my games and apps on the console. To do so you will need to follow the steps below: Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps. Note: The "Reset and Keep my Games and Apps" option will not cause you to lose your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account. You may also check this link for reference: https://answers.microsoft.com/thread/1c4d0dcf-73cc-4306-aa84-41bcd345510b Please take your time and let me know if it works. Best Regards, Darhyl

thank you very much

Hi Christian! I'm more than happy to help you!

I'm sorry you are experiencing this with your Fortnite game. I understand that you have almost exhausted all the troubleshooting steps. No worries, let me help you sort this out.

I just want to clarify, may I know what do you mean by hard reset? Do you mean a power cycle or a factory reset remove everything?

Kindly try to perform the following workarounds:

1. Clear out your MAC address:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

2. In case the issue still persists, the next step would be to perform a soft reset/factory reset keep my games and apps on the console. To do so you will need to follow the steps below:

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note: The "Reset and Keep my Games and Apps" option will not cause you to lose your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

You may also check this link for reference: https://answers.microsoft.com/thread/1c4d0dcf-73cc-4306-aa84-41bcd345510b

Please take your time and let me know if it works.

Best Regards,
Darhyl

Whenever I log into Fortnite, it says “Xbox live purchase check failure”

Then underneath it says “Unable to verify purchase with Xbox live services” xbox live error code is 0x800C0019 Is this Fortnite’s fault or xbox live’s. Please help.

I tried reedeming my card in the fortnite says you 25 digit code i try login to the epicgames.com it’s says the cradentials are failing i used both of my account my email and my xbox nintendo switch