I have an error code on my Xbox1 that says (0x80820003 -0x1A) I'm wondering how I can fix...

Another code that pops up is 0x80820003-0x1A

Hi Marlon! My name is Ricardo an independent advisor ready to help you with this situation!

Have you tried a different disc game? Or is the only game disc that you have tried?

When you do the power cycle you do it with the disc inside the console or you removed the disc and inserted during the Xbox start up screen?

Bonjour, j'ai essayé mais rien n'a fonctionné sa me mes toujours ce problème, mes disques sont neufs, les DVD marche très bien, seul les jeux ne marche pas, il m'arrive parfois de devoir remettre le jeux plus soeur fois dans la xbox pour que la xbox détecte
et lance le jeux (mais chaque fois après sa me lance le problème 0x80820003 - 0x1A ) merci de votre aide

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Remove the disc from the console, Turn off your console, disconnect your external hard drive and turn the console back on with the external drive still disconnected. Once the it has fully booted to the Home screen, you can connect your external drive again and then try running the disc

Hi there,

Thanks for reaching out to us for this issue. Try performing the hard reset exactly like this:

Hold the power button on the console for 10 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 30 seconds. Plug the power cord back in and restart the console.

I hope this helps.