I have an active game pass ultimate account but my game is saying I don’t have Xbox live...

Hello,



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Thank you for your understanding.



Respectfully,

Hello Bernard Murphy1,



Greetings!



Thank you for posting in Microsoft Community.

Based on the description, you are trying to play Destiny game and is unable to because you are getting an error message. Let us check and see on what we can do to help resolve your concern so that you can start on gaming.

We would like to ask few questions to help us isolate the issue further.

1. Are you able to play other games that is in Xbox Game Pass library?

2. Did you check if the game is included in Xbox Game Pass Library?

3. Is this the first time you are trying to play the game?

As per checking, Destiny is not included in Xbox Game Pass Library and to be able to play the game, you need to purchase it separately. For your reference, see: Buy Destiny | Xbox To see your games included in Xbox Game Pass Ultimate, you can follow these steps:

• Press the Xbox button on your controller to open the guide.
  
• Select “My games & apps” and then select “See all”.
  
• The entire Game Pass catalog is found under "Full library" > "Game Pass"
  

Additionally, you may see this link to view available games either Console games or PC games: Xbox Game Pass Games Library | Xbox



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

I have Xbox Ultimate and it’s active. i go on to xbox game pass to look at games cause i can get games with game pass, and i look at the games and it says i need to buy them so i click on the game and it says join game pass ultimate, so obviously when i have ultimate i’m supposed to have the game pass with it, but it says it’s active idk what to do

Hi,

i also have question about game pass. My subscription for gold just renewed this month. I have a promotional code for one month of game pass ultimate. Now in the game pass faq it says when subscribing to game pass the account is upgraded and all the remaining
gold subscription migrated over. So my question is if i cancel game pass after one month will i go back to xbox live gold or do i need to resubscribe.

Hello welcome to the forums! In this case if you have a active Xbox Live Gold membership your subscription will migrate to Xbox Game Pass Ultimate. So in this case you will lose your Xbox Live Gold and when your Xbox GamePass Ultimate expire you will need
to resubscribe again.

plus remember if for example you have 12 months of Xbox Live Gold, when you migrate your subscription the system will tell you how many months of Xbox Game Pass Ultimate you will get!

Regards!

In my earlier post, I indicate that I now have Game Pass for Console. I'm prompted to move back to ultimate, or to Live Gold. My Game Pass for Console subscription shows as active. Are you saying I need Gold and Game pass for Console?