i have a xbox in venezuela. why can not i to have access to free game?

VendableNote92 · Dec 20, 2016

i am very sad for this situation. I pay the same the other country. is injury for me.

:)

Victor Guapo-19CC5C3A-172D-497B-BD57-AF0E2EFD9A9D · Dec 20, 2016

So i get a "ICMP Error"...

im from venezuela and i dont have that that time warner !! why i can not connect to xbox live???

Aradon50 · Dec 20, 2016

Problems With The Credit card in the manage payment methods

Well i was trying to put the payment method went Jump this error

[MOD EDIT- Please do not post personal information in the Forums]

im from venezuela i dont know if that have something to be.

I hear than venezuela is not soported in xbox live service But now what i can do? i just want to put the method For Get Free xbox live gold Month ._.

ngocphi · Dec 20, 2016

well we can't help you because you are in an unsupported country

If you are trying to access an free 360 game and it comes up as invalid region it won't workwork nor can we tell you how to pass the legal locks

Mister Beep · Nov 3, 2018

Hey there,

As stated by Ngocphi, since you're located in an unsupported region for Xbox Live, that may be why this issue is occurring. In this scenario we are unable to assist further due to this. For a list of currently supported regions for Xbox Live, please check
our Xbox Live Countries page.

Thank you for understanding.

Mister Beep

Hey there,

As stated by Ngocphi, since you're located in an unsupported region for Xbox Live, that may be why this issue is occurring. In this scenario we are unable to assist further due to this. For a list of currently supported regions for Xbox Live, please check
our Xbox Live Countries page.

Thank you for understanding.

ngocphi

well we can't help you because you are in an unsupported country

If you are trying to access an free 360 game and it comes up as invalid region it won't workwork nor can we tell you how to pass the legal locks

Victor Guapo-19CC5C3

im from venezuela and i dont have that that time warner !! why i can not connect to xbox live???

TangentialShark

I have family in Venezuela! As for your question, as of now Venezuela IS NOT a supported Xbox One country and you will NOT be able to play games on the console. Maybe in the future Microsoft will add Venezuela as a supported territory but at the moment
you are out of luck. Here's hoping!

- AJ -

Hi, Dant! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry to hear you are experiencing issues accessing your game.

- May I ask which platform you are playing on?

- If you don't mind me asking, could you tell me which game is this?

- Are you prompted to purchase Game Pass once inside the game?

-----

With the exemption of free-to-play games like Fortnite, Warzone, Apex Legends, etc, all console games, purchased or not, require an active subscription to either Game Pass Core or Game Pass Ultimate (includes Game Pass Core) to play online on the Xbox Network. I believe this may be the reason why you are being prompted to buy a subscription.

To clarify:

• Offline/story/campaign modes can be accessed without a subscription, it's just online features that require one.

• Some games like Fallout 76, Elder Scrolls Online, and Final Fantasy XIV are online only and therefore require an active subscription to play their only game mode.

• Game Pass Core is what Xbox Live Gold used to be, it's just that It was renamed and restructured to offer additional services in addition to online gaming.

I'll be looking forward to your reply.
Best regards.

i have a xbox in venezuela. why can not i to have access to free game?