I HAVE A TRIAL FOR GOLD AND I CAN NOT PLAY ONLINE

I can go online with my xbox. But no active gold trial.

I feel ya buddy, if ya talking about Xbox live gold free trial that is. I got a message from Xbox Live Saying I was eligible for a free one-month trial.

As you can see here:



But when I press *Launch app* it doesn't work.

Gold trials do not change your account status to gold. They just give you access to some aspects of online multiplayer. You need a full gold subscription in order to download the games with gold games.

Xbox Live Gold Trial codes can be subject to some limitations, and those limitations may depend on where you found the trial code from.
Generally, trial codes will allow you to try some multiplayer features, but
not all.

I remember a similar thread some time ago about a user who was unable to access the "MyTeam" feature in NBA 2k16. It turned out it was just because they were using the Gold trial code.

When you get the regular Gold subscription, all multiplayer features should be available for you to access.

As a side note, if your NAT is rated at "Moderate", you may want to look into changing it to "Open" if you plan on using party features and want better matchmaking results. (Support article

HERE)

Only one Xbox Live Gold free trial can be used/redeemed used under the same account. I just want to clarify, are you able to sign in and download your profile, and access the multiplayer feature of your online games? If you can, then that means that you
already have the free trial. You will need to wait until the free trial expires before you can avail another free trial (code), or allow the same free trial to renew (if the free trial was subscribed from xbox.com).