I have a rewards issue with Microsoft points

Dark Shadow 515 · May 10, 2017

I have a rewards issue with Microsoft points

:)

CanadianPizza3 · May 10, 2017

Reward points to Microsoft credits

I’m having an issue and I need a little help from someone who knows a little more than me, I’m trying to transfer my reward points into actual currency but I’m having an issue with not having my reward points transfer to Microsoft points. How would I go
about doing this? (I have 50,000 reward points and only around 200 Microsoft points.

RulingSoup23760 · May 10, 2017

There’s an issue with your account or order

I have 1612 microsoft reward points and I tried to buy a $1.25 dollar xbox card with 1600 points but it keeps saying "There is an issue with your account or order"

XBLRewards8 · May 11, 2017

Hello Dark Shadow 515,

This forum is for Xbox Live Rewards issues. If you are asking about Microsoft Points, that is from the Microsoft Rewards program, and we are unable to assist. You would have to reach out to their support via the Microsoft Rewards webpage for assistance with
those matters.

XBLRewards8

Hello Dark Shadow 515,

This forum is for Xbox Live Rewards issues. If you are asking about Microsoft Points, that is from the Microsoft Rewards program, and we are unable to assist. You would have to reach out to their support via the Microsoft Rewards webpage for assistance with
those matters.

Smwutches

Since that is not a Rewards program issue, Rewards support will not be able to assist. The Microsoft point system ended in 2013 so at this point the cards have most likely expired.

StuartATrueRed

If it's Microsoft reward points you are having issues with, then you will need to contact Microsoft Rewards Support by filling in the form here https://bit.ly/39g8ttt

XBF John

Hello,

I see you're having an issue with Microsoft Rewards, Is this occuring on console? If so, please submit the bug through report a problem so there is a record on Xbox's end on the issue just in case it is something going in terms of signals to Microsoft Rewards. As I understand it, Xbox doesn't own how the points work as seen here: Earn points with Microsoft Rewards | Xbox Support under Get Help. It does look like you've submitted the ticket so I will not tell you to do that. If you want to be reimbursed for points or other things liek that, only the Rewards Support can help you with that.

Best Regards,

XBLRewards8

Hello SpRoZuK,

This forum is for Xbox Live Rewards issues. Microsoft Rewards Points and the Microsoft Rewards program is a separate program, so we are not fully informed on their issues. You should try contacting their support team via the Microsoft Rewards website.

I have a rewards issue with Microsoft points