I have a random verify email on my account that I've never used before

Hi James! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft account email address.

Based on your description, it might be possible that your account is hacked. Try to sign into your account on account.microsoft.com > Your info > then verify if the email address is not yours.

If you have confirmed that the email address is not yours, this can only mean that your account is compromised. I highly recommend you add your email address or phone number to your Microsoft account security information and remove the hacker's email.

IMPORTANT: According to the official Microsoft website: https://support.microsoft.com/en-us...on-codes-bf2505ca-cae5-c5b4-77d1-69d3343a5452

"Updating your security information may cause your account undergo to a 30-day security lockdown. During this time, you cannot make any changes or additions to security settings or billing info. Your account is still open and active, and you can still use your email, Skype, OneDrive, and devices as usual."

Furthermore, during the 30-day security lockdown, you won't be able to redeem your rewards points unless the security info change process is complete but rest assured that this will secure your account further and will prevent any future hacking into your account.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

oh yeah and like an idiot, i also never verified that email with my live account, and i've been using it for like 8 years or so. Probably nothing i can do, huh?

No, because I never used the email or sent any emails. I just used it for Xbox Live. I have already tried that method and it just says they cannot verify my account.

DID YOU EVEN READ THE 2ND POST?! Nothing seems to be verified according to the popup before I restarted my xbox and neither of my emails or any account I've ever owned has ever been comprimised. Topping it of my headset not working after all this makes me
wish I never *** bothered...

My account was secure and easy to maintain before this ***, it is by no means smoother!

"This means you're using a non-Microsoft email address that has not been verified.

If you use a non-Microsoft email address such as an @gmail.com or @yahoo.com address, you'll need to verify that you have access to that email account before you can use Microsoft services.

To verify your account, sign in to your Microsoft account at any xbox.com page, such as this one, and follow the instructions to verify your email address. To learn more about how to verify your account, see

"Call us overprotective, but we need to verify that this email is yours" message when signing in to Xbox.com. "

https://support.xbox.com/en-US/xbox-360/errors/error-code-0x8015402B