I have a question about a recent Xbox live promotion.

You should receive the code by July 31. If not, you'll want to post back here.

Hey there,

Apologies to hear about the troubles taking the offer. If your account is locked, you will need to reach out to our chat support team for further assistance through our Contact
Us page before we can help determine what the issue may be. We are unable to assist with account related issues over the forums unfortunately, but that will be the best route to take.

Feel free to keep us posted.

Hey there Tom! I understand you wanted to possibly use these codes with another account. You can certainly try redeeming them there, but it does sound like they'll only work for the account they were emailed to. Please give that a shot and let us know, thanks!

When it comes to fine print, I tend to follow what it says to avoid any issues/reprocussions down the road.

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Wish I had more for you.

Well, I first posted it there, and they told me it wasn't an Xbox Rewards email and they directed me here. But, could someone else redeem the code on their account instead of mine?