I have a problem with the Xbox one

When I was playing my xbox one it turned it off 3 hours later it kept beeping like someone was pressing the on botton ,it also ejected the disc to and it kept doing that until I turned it on.

:)

 

i have a problem with the gold

Hey there, magnetaso!

I'm sorry to see any purchasing issues! There might be some miscommunication due to language barriers, based on how you posted, so forgive me if I misunderstand what you're saying. I believe you're saying that your account is acting as if it doesn't have
Gold, but you have purchased it, correct?

If so, you will need to
contact us via phone or chat support to look into any Gold issues on your account. We can't do that here due to security reasons. However, if that isn't what you're running into, please post back explaining the situation and I'll do my best to help you
out.

--------------------------------------



Xbox Forums Staff



Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
Insider Program Forums for help with Insider Program troubleshooting.

 

i have a problem with the gold

I can not play online because it says I do not have the gold but I do if I paid it

 

Was it doing the same next time your turned it off?

Was beeps rhythmic - like pulses of two or three or similar?

I read about power cycling to fix many things - and you hold power button at least 10s as you are to shut down console.

You see light on power supply turn off - this is launch X1 - don't know how X1S works.

If that does not cure it for next startup/shutdown - you do the same and also remove power cord and 20-30s before turning on again.