I have a problem logging into my Minecraft account

Hello Mohamed My name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

I am very sorry for the problem you are experiencing, to try to help you I need to understand the problem better, so please answer the following: What device are you trying to log in from? Since when do you have this problem? If you get an error code or message, please write it in the text.

Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

Sincerely,
Oskayra.

Hi, Jesse. I can't remove that account as it is the primary user account on my PC. I have logged into a "Local Account" to try and fix the problem, but it has persisted. The Xbox Console Companion app is currently logged into the account that I purchased Minecraft on in 2019 so that is not the problem. I am also logged into the account that I purchased Minecraft with on the Microsoft store.

I am having the same issue. I can't log into my microsoft account In minecraft on ps4 however, I have no issue logging into my account on the xbox website and Microsoft website so what's the problem and how do I fix it?

I have gotten this issue before and a simple clearing the browsing history and cookies always works for me.

I use Google Chrome.

I tried to IE9, Mozilla and Chrome.

I tried to log into other computers.

did not help