I have a new laptop and the xbox app doesn't lanch games, no error message or anything.

Hi Charlesfletcher3, my name is Oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public user to user support forum. We are users who help other users. We do not work for Microsoft and we have no access to any user account.

There is one last thing you can try:

Disable the Xbox Game Bar service. The Xbox Game Bar is a tool that is pre -installed in Windows 10 and 11. It can help you capture screenshots and videos of your games, as well as to access other functions related to games. However, it can also cause problems with the Xbox application.

To deactivate the Xbox Game Bar, follow these steps:

Open the start menu.
Write "Control Panel" and click on the result.
Click "programs and features".
In the program list, click "Xbox Game Bar".
Click "Uninstall."
Follow the on -screen instructions to complete uninstall.
Once you have deactivated the Xbox Game Bar, try to open the Xbox application or games again. If the problem is solved, then the Xbox Game Bar was the cause of the problem.

If the problem persists after deactivating the Xbox Game Bar, then you can get in touch with Microsoft's support to get help.

https://support.xbox.com/contact-us/

It is the only thing that I can recommend based on the information that I provide, I hope you understand.

Sincerely,
Oskayra.

Alright sir, Thank you for helping me.

I really appriciated this.

I just can lanch Microsoft store and Xbox again. There was an update, so after I updated and restart so it could lanch the apps again.

Its on xbox one s and im not getting errors...... When i try to lanch....it just turns off my xbox

I'm having a problem were I try to lanch xbox fitness and the green screen comes on but thdn it goes black doesn't go back to home screen. Anyone else have this problem

Hey there, !

Just to clarify, do you currently have two separate accounts signed into your PC and your laptop? If so, are you encountering any specific error messages when you try to invite the other account either from your PC or Laptop? Can you test navigating to your
friend's profile page within the Xbox App and then join their game from there?

Hi, thanks for reply.

Yes, I have got two separated accounts. When I want to invite from PC to laptop I got

Trimmedbeard. When I want invite from laptop to PC - the same.
My friends can invite my PC. I have not tried to invite friends from laptop yet. There is no option to join from laptop to existing team using xbox platform. The same error (

Trimmedbeard)
I have tried changing something with Teredo but it didnt help.

Ok some news.

I made new account on PC and instaled game again. I made new account in xbox - the same error betwen PC and laptop.

I log on laptop from PC account (xbox) and my friend could invite me! So the is not a problem on laptop I think. To all xbox accounts is the same credit card. I will try to change it