I have a negative problem so i bought plat and i still can't play. can someone please help

Hello JustinBishop4,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).



Thank you for your understanding.



Respectfully,

Hello JustinBishop4,

Thank you for sharing this with us and welcome to Xbox Forums.

We understand that you're experiencing issues with your plat purchase and not being able to play. I'll be happy to assist you with this.



To better understand the issue, could you please provide me with more information about the game you're trying to play and the platform you're using? Also, could you please clarify what you mean by "negative plat problem"? If you see an error message, please provide it to me as well.



We look forward for your response to this.

Kind regards,



Microsoft Community

So this also happened to me with the factory mic ( can hear but can't talk) so I just bought some turtle beaches, and still I can't talk, can someone please help

Dear, Microsoft

Im having a problem with the game called Ark because it tells me I cant plat it because it is a trail even though I bought the game on disc and it wont let me play unlessI buy it in the Xbox. Can you help me

Sincerely

DarkNinjaEXE

Treyarch dropped WaW security WHICH opens the door to hackers. :\