I have a microsoft account that is refusing to work at all on my computer.

Discus and support I have a microsoft account that is refusing to work at all on my computer. in XBoX Accessibility to solve the problem; A while ago my account was hacked so I went in added multi authentication and secured it again. But couldn't use any of the microsoft applications with... Discussion in 'XBoX Accessibility' started by Will Laflamme, Feb 3, 2025.

  1. Will Laflamme
    Will Laflamme Guest

    I have a microsoft account that is refusing to work at all on my computer.


    A while ago my account was hacked so I went in added multi authentication and secured it again. But couldn't use any of the microsoft applications with it. I was prompted to make the account again so I put my email in and now my computer says there are two microsoft accounts with the same email and any time I try to use the microsoft store or the xbox companion app or sign in to play any game from the microsoft store an error message about not being connected to the internet pops up. My computer is connected to the internet perfectly fine and I know this because any other app that requires connection to the internet works perfectly fine.

    :)
     
    Will Laflamme, Feb 3, 2025
    #1
  2. Dem Loon Win User

    Microsoft Flight Simulator 2020 Won't Start Install from Microsoft Store

    Hope it works! Steam worked for me. Microsoft are currently refusing to refund me, despite their technical department being unable to install it, even when they remoted onto my computer.
  3. TriadicJungle09 Win User

    Taptiles

    Kieran,

    Thank you. The game seems to be working again. I received an email that someone had hacked into my account and then they tried to get into my computer, I refused them access. Again thx for checking.

    Linda
  4. MarkDevereux Win User

    Double Billed for EA Access

    Correct but they couldn't, didn't and wouldn't. I asked them to confirm whether or not another account was billing to my card, I didn't want details of the account just confirmation that there was another account charging it, and they refused citing privacy...
    Load of nonsense. I have worked for past 20 years on billing and CRM systems and this is possibly a Microsoft billing problem but they refuse to admit it and refuse to refund the over charging and are making me go back to my bank to lodge a complaint thru
    them for services charged but not delivered. All fine because if Microsoft want to fight, I'm happy to kick them, they are nothing but a shower of numpties.....
  5. CannyLobster53 Win User

    Xbox one not accepting Microsoft password

    I changed my password. Still didn't work. I tried logging on with a different account and that did work. The thing is all my saves are on my other account so I still need to access it. Also, my computer uses the same Microsoft account as my xbox, and my
    computer can sign in no problem.
  6. cole carter Win User

    I can’t add my debit card to my xbox

    Yes I tried my console first when that wasn’t working I tried using my computer to add it to my Microsoft account and still it wouldn’t work. I have all the addresses correct and the cards are activated
Thema:

I have a microsoft account that is refusing to work at all on my computer.

Loading...

  1. I have a microsoft account that is refusing to work at all on my computer. - Similar Threads - microsoft account refusing

  2. Trying to add a phone number to my Microsoft account

    in XboX Insiders
    Trying to add a phone number to my Microsoft account: I loaded up an old Microsoft account that had like 30k points, I’m like omg. So I get the 25$ Xbox gift card. It says I don’t got a phone number, so it tells me to go to a center area and press...

  3. Randomly locked out of my Microsoft account I need help

    in XboX Insiders
    Randomly locked out of my Microsoft account I need help: So I woke up this morning and tried to go on the xbox app once I opened it,it said account has been locked due to multiple violations of our guildlines but I haven't done anything so I clicked...

  4. Xbox Cloud gaming with Game pass on Microsoft account?

    in XboX Insiders
    Xbox Cloud gaming with Game pass on Microsoft account?: Hello, normally on my windows desktop I have Xbox App that I play on my Xbox account, but it gets its Game pass features from a different Microsoft account (account mismatch). But on my Macbook I...

  5. Assistance Needed with Minecraft License Recovery – Inaccessible Microsoft Account

    in XBoX Accessibility
    Assistance Needed with Minecraft License Recovery – Inaccessible Microsoft Account: Dear Microsoft Support, I’m writing regarding my purchase of Minecraft: Java & Bedrock Edition, originally made through my Microsoft account *removed due to PII policy*@gmail.com. Recently, I...

  6. Account locked, microsoft refusing to unlock it.

    in XBoX Accessibility
    Account locked, microsoft refusing to unlock it.: Account has been locked 2 years ago upon my request since a hacker gained access to it. Microsoft acknowledged this and locked the account. Recently I have managed to gain back the password to the...

  7. My microsoft account got hacked and microsoft refuses to give me account back after...

    in XBoX Accessibility
    My microsoft account got hacked and microsoft refuses to give me account back after...: So back in December I got cookie logged and i got my Microsoft account stolen. Now I was thinking oh I could just contact support and I'll have it back in no time, so I contact support and make me...

  8. Microsoft support forgetting or refusing to unlock my account

    in XBoX Accessibility
    Microsoft support forgetting or refusing to unlock my account: Hello, about 3 to 4 months ago i lost my account to a hacker, i apealed it and my account ended up getting locked, after a few times chatting with microsoft my owner ship of the account was...

  9. My wife forgot her password on her Microsoft account and Microsoft refuses to reset.

    in XBoX Accessibility
    My wife forgot her password on her Microsoft account and Microsoft refuses to reset.: I bought a Microsoft Minecraft account for my wife and she forgot the password. I filled out password recovery but Microsoft refuses to try to help. I have proof of purchase. It is like...

  10. Microsoft refuses to give me a refund after my account was hacked

    in XBoX on Windows
    Microsoft refuses to give me a refund after my account was hacked: My Microsoft account was hacked, someone bought gift cards for a game. I never play games. Microsoft refuses to give the money back to me. I've spent 3 hours trying to get to a person, only to get...