I have a linked account on the Xbox series one doesn't work with Ark survival ascended

Hi, my name is Marvina and I will be happy to help you.

I'm sorry you have this problem, researching on the internet I was able to find that in the forum, the independent advisor Ulises F., recommends the following steps for a solution.

We rule out that it is a problem with your account.
Sign in at this link
https://account.xbox.com/Settings
And in the “Xbox and Windows 10 Online Security” part Set everything to allow.

You can only do these settings if you are of legal age according to your date of birth in this link.

https://account.microsoft.com/profile/
If you are a minor, your parent/guardian must add you to a family group and set up your account.

Information source (credits):
https://answers.microsoft.com/thread/accfb9a6-2d81-410f-91da-f81daeb94e5c

I hope to be of great help to solve your problem.

Best regards,
Marvina.

Also, when we try to enter the online server it tell that I need a online access but, the Xbox is linked and I can download gamepass games or play online on other game. It's only with Ark survival ascended

Oh sorry for the confusion its ark survival ascended

Hi， xDDKxmalcolm

Welcome to Microsoft Community.



According to your description, you cannot install your DLC content in Ark Survival Ascended.



This is a hot issue, and the community has received a lot of feedback from players with the same problem.

Ark Survival Ascended - "DLC not installed" - Microsoft Community

You may need to wait for an official update to install the DLC content normally.

And you can try to uninstall and install it on the Microsoft Store/Xbox different programs to see if it works.



Best Regards,

Logan | Microsoft Community Support Specialist

Its Ark Survival Ascended. It was happening prior to them releasing a major update today.