I have a gift card the code is not readable

Discus and support I have a gift card the code is not readable in XBoX on Windows to solve the problem; I have a gift card and the code is not readable d3b69679-3258-4ef6-a942-4378eaefc511 Discussion in 'XBoX on Windows' started by Gannon Gekoski, Jan 29, 2023.

  1. Gannon Gekoski
    Gannon Gekoski Guest

    I have a gift card the code is not readable


    I have a gift card and the code is not readable

    :)
     
    Gannon Gekoski, Jan 29, 2023
    #1
  2. Gannon Gekoski Win User

    I have a gift card the code is not readable

    Please advise how I can a replacement code.
  3. SwordofWhedon Win User

    I have a gift card the code is not readable

    There is an 800 number on your receipt or the back of the card. You need to call that number to get a replacement code. Gift cards are sold by third-party, who buy blocks of codes from Microsoft.
  4. ItzCamzy Win User

    XBox gift card code not readable

    Hi,

    Just a few questions to see if I can come up with some solutions to help you.

    Is the whole code unreadable or just partly?

    Did you purchase the gift card from a large retailer?

    In these situations it’s very unlikely there is anything support will be able to do as there is no way of verifying the gift card other than it’s unique code.
  5. CindyBorbely Win User

    issue with xbox live card. unloadable

    I purchased a Microsoft Xbox Live Gift card for 50 dollars. Came home scratched the redemption code to hard and the last 2 digits are not readable. It can't be returned and so far after many attempts the online support has not provided any assistance. I need a new redempton code.
  6. Georges C. Win User

    12 months live Gold not working

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello JuliannaMartinez, the 25-digit code you're trying to redeem would be those prepaid cards where you have to scrape the paper for the number to appear, or would it be a digital code?

    If it is paper, sometimes some number may not be well readable, so sometimes letters can be confused with number etc.

    Below I leave two links that can help you.

    How to redeem gift cards and codes

    https://support.xbox.com/en-us/help/subscriptio...

    Get help with a digital code or gift card

    https://support.xbox.com/en-us/help/subscriptio...
Thema:

I have a gift card the code is not readable

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