I have a fallout first subscription but it is not showing up in game

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this APOLLOLOLO

Additional information is needed, please answer the following questions :

Did you purchased this subscription directly Xbox or PC?
Or did you purchased the subscription on Xbox.com?
If you to to your subscriptions page here
https://account.microsoft.com/services

Are you able to see the subscription active? (Would be great if you share an screenshot, but don't forget to hide personal information)
And... Where are you trying to use the subscription? On Xbox or PC?

Thanks, let's try this in your PC. But first make sure if your windows system and apps are up to date

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available (Install optional updates as well)

Also, check the Microsoft Store for any updates on the Xbox apps and its services and update everything too.

Now, sign out from your account on both Xbox app and Microsoft Store and do this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then reset

Then do the same for the Xbox and Fallout 76 app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then reset

Finally do this:

Step 1: Open the Run window by pressing Windows + R key.

Step 2: Input WSReset.exe in the Run window and click OK.

Step 3: Then a command prompt window will appear. After a few seconds, Windows Store will open.

Sign in again on both Microsoft store and Xbox app with your account and check if the subscription appears

Hello, I bought an Xbox ultimate subscription so I could use a perk that gives a free month of fallout first, I used the perk that gave a code, which I then used. This is all done on pc using the Xbox app, the game runs fine through the app but doesn't register the fact I have a fallout first subscription. Here is a screenshot of the subscription.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good morning

Can you see any purchases in your account here?
https://account.microsoft.com/billing/orders/

If there is no ignore the email it is fake.

I thought so, thanks. Only games and redeemed rewards points in there. Thanks

I reported the email.