I have 3 x box ones that belong to my children. The last few days they have all stopped...

Discus and support I have 3 x box ones that belong to my children. The last few days they have all stopped... in XBoX Accessibility to solve the problem; Please advise on what I can do to fix the problem as have 3 children very upset. Have tested WiFi and all x boxes say all services are working but yet... Discussion in 'XBoX Accessibility' started by Chiam Foster, Jan 15, 2023.

  1. Chiam Foster
    Chiam Foster Guest

    I have 3 x box ones that belong to my children. The last few days they have all stopped...


    Please advise on what I can do to fix the problem as have 3 children very upset. Have tested WiFi and all x boxes say all services are working but yet still can't sign in or update games, games also don't load.would appreciate any help. Was thinking of upgrading to x box s but not if this is gonna cause the same thing. Please help.

    :)
     
    Chiam Foster, Jan 15, 2023
    #1
  2. andersonpassos Win User

    I have 3 x box ones that belong to my children. The last few days they have all stopped updating games now cannot sign in have tried reset but to no. Please help.

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good evening

    There are a few things you can try to fix the problem with your Xbox Ones not updating games or allowing you to sign in.

    Check your internet connection: Make sure your Xbox Ones are connected to a stable and fast internet connection. Test the connection on each Xbox One by going to the settings menu and selecting "network."

    Check for system updates: Make sure your Xbox Ones are running the latest system updates. Go to the settings menu and select "system," then "console info & updates."

    Clear the system cache: Clearing the system cache can help resolve issues with the Xbox One not updating games or allowing you to sign in. Go to the settings menu and select "system," then "storage," and finally "system cache."

    Power cycle the console: Unplug the console from the power source for at least 2 minutes and then plug it back in.

    Check Xbox Live status: check Xbox Live service status, if there are issues with the Xbox live service, it might cause the problem you're experiencing.
  3. Hordie Win User

    I have an issue for last few days,

    Hi TattieTrueB1ue,

    Sorry you're having issues logging into your dashboard. Per the service alerts I do not see anything that would be keeping you from logging in. I would first suggest trying a hard reset. With your Xbox on, hold the power button down for 5-10 second until
    the console quickly turns off. Then power the console back on (expect a longer boot time). After you do that, sign in and see if you get any error message. If you're still having issues verify your network connection to Xbox Live. To do this, press menu on
    your controller and go to settings. Then select Network. Then select Test Network Connection, and see if everything checks out okay.
  4. TattieTrueB1ue Win User

    I have an issue for last few days,

    I cant press any setting buttons and I have tried multiple trys
  5. Budreaper420 Win User

    Looking for minecraft friends

    25 here add me I have mic im still new to x box the account belongs to my hubby
  6. DoubleBender Win User

    xbox live

    I have an x-box live account but even though it's showing my GamerTag, it still says I'm not connected to x-box live. I've checked and all of the other services are running fine except for x-box live. This has been happening since last week. It's probably
    been about four days without no connection and I know that there's no problem with my internet connection. How can I check to see when I last renewed my x-box Gold subscription?

    Thanks,

    Tony Trout
Thema:

I have 3 x box ones that belong to my children. The last few days they have all stopped...

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